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itsm

Free helpdesk tools for ITIL & Service management
82.76k 98 164
Helpdesk tools for ITIL & Service management
90.88k 178 507
BPM Tools (essential in Service Management projects)
65.03k 179 317
Management Games and Simulations for ITSM
24.08k 66 114
Maturity Models
16.58k 45 49
Top Ten Questions for a Service Catalog
7 1 35
Books on (IT) service management
7.56k 28 138
Videos on COBIT
1.71k 5 21
Videos on ISO20000
2.38k 11 32
Free ITIL resources
713 7 64
Videos on ITIL and ITSM
7.53k 37 118
ITSM platforms, magazines, communities
218 3 27