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itsm

Free helpdesk tools for ITIL & Service management
82.67k 98 163
Management Games and Simulations for ITSM
24.05k 66 114
Helpdesk tools for ITIL & Service management
90.7k 178 507
BPM Tools (essential in Service Management projects)
65.01k 179 307
Maturity Models
16.55k 45 49
Top Ten Questions for a Service Catalog
7 1 35
Books on (IT) service management
7.55k 28 138
Videos on COBIT
1.71k 5 21
Videos on ISO20000
2.38k 11 32
Free ITIL resources
709 7 64
Videos on ITIL and ITSM
7.53k 37 118
ITSM platforms, magazines, communities
216 3 27