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itsm

Books on (IT) service management
7.25k 28 138
Free helpdesk tools for ITIL & Service management
78.6k 97 163
Maturity Models
15.31k 45 49
Videos on COBIT
1.7k 5 21
Videos on ISO20000
2.38k 11 32
Management Games and Simulations for ITSM
23.26k 66 114
BPM Tools (essential in Service Management projects)
64.63k 178 306
Free ITIL resources
653 7 64
Videos on ITIL and ITSM
7.51k 37 118
ITSM platforms, magazines, communities
212 3 27
Helpdesk tools for ITIL & Service management
87.9k 177 503
Russian ITIL & ITSM tools
14.68k 43 116