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Jan van van Bon

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Service Management Architect.
Thought leader, author of many books and articles, practitioner, trainer, consultant. Not walking the usual path of best practice frameworks, but working on the principles side of the organization - for better and lasting results.

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  1. Maturity Models
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  2. Alternatives to ITIL
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  3. Videos on TOGAF
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  4. Videos on ISO27001
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  5. ITIL jokes
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  6. Management is....
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  7. Videos on ISO20000
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