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Jan van van Bon

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Service Management Architect.
Thought leader, author of many books and articles, practitioner, trainer, consultant. Not walking the usual path of best practice frameworks, but working on the principles side of the organization - for better and lasting results.

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  1. Books on (IT) service management
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  2. ITIL jokes
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  3. Videos on PRINCE2
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  4. Maturity Models
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  5. /profile/
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  6. Enterprise Architecture Tools
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  7. Videos on ISO20000
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