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Jérémie Tarot

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  1. Management Games and Simulations for ITSM
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  2. ITSM / ITIL / Help Desk Tools
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  3. BPM Tools (essential in Service Management projects)
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  4. Maturity Models
    16.51k    45    49   
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  5. Books on (IT) service management
    7.53k    28    138   
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  6. Videos on ITIL and ITSM
    7.53k    37    118   
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