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Updated by Chris Dancy on Feb 23, 2014
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Chris Dancy Chris Dancy
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18 items   7 followers   4 votes   306 views

ITSM Practitioner Resources

Social resources for ITSM Practitioners for news, opinion and help.

My opinion and review of good quality content.

Please submit if any resources you think might be valuable to a practitioner.

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AUDIO: Tomorrows Future Today Radio

AUDIO: Tomorrows Future Today Radio

Practitioner Radio - Day to Day advice and guidance on ITIL/ITSM and different frame works.

ITSM Weekly US/UK/Oceania/Nordics/Latin America - Reoccurring shows about IT, the ITSM Industry and related news.

TFT12 / TFT13 - Audio broadcast from the world's only crowdsourced selected speakers on topics related to advanced ITSM and new generation Tech.

Mindful Cyborgs - Emergent tech and trends for humanity.

13

BLOG: ITSM Portal

BLOG: ITSM Portal

Blog out of Holland. News, opinion on ITSM and the ITSM industry.

17

BLOG: Kenneth ("kengon") Gonzalez

BLOG: Kenneth ("kengon") Gonzalez

kengon tweets/writes/attends to the following categories of topics:
- Organizational and Personnel Development/Transformation
- Engagement, Culture and Change
- Leadership, Management and Communication
- Service Management, USMBOK, ITSM
- Learning/Training Theory, Mentoring, KSAs
- Metrics, Measurement and Performance
- Data Center and Technology Initiatives
- Large-scale Software/Systems Development
- and lots of others that are somewhere in between...

Feel free to suggest things you're interested in seeing tweets/posts/articles about.

17

BLOG: Service Management Journey

BLOG: Service Management Journey

A Practitioners blog about Service Management

14

BLOG: The IT Skeptic | A sceptical view of IT: ITIL, CMDB, governance and whatever else catches my eye

BLOG: The IT Skeptic | A sceptical view of IT: ITIL, CMDB, governance and whatever else catches my eye

The original source of all things ITSM industry and advice for the practitioner.

12

BLOG: The ITSM Review

BLOG: The ITSM Review

Lots of content from people with practical advice and opinions. Based in the UK.

15

BLOG: Troy's Blog

BLOG: Troy's Blog

Troy's blog with resources and real day to day advice.

COMMUNITY: Back2ITSM

LinkedIn Community for Back2ITSM

COMMUNITY: Back2ITSM Facebook

Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep up with friends, upload an unlimited number of photos, post links and videos, and learn more about the people they meet.

COMMUNITY: Back2ITSM - Google+

ITSM Global community on Google Plus

10

COMMUNITY: HDIConnect

COMMUNITY: HDIConnect

A mash up of blogs some original, some reused from other sites. IT Support practical advice and opinion.

11

CONTENT: "ITSM" on SlideShare

CONTENT: "ITSM" on SlideShare

Slides from slideshare tagged with ITSM. A good mix of practical advice and examples.

RESOURCES: Listly ITSM Lists

Hundreds of ITSM Lists on Listly.

9

TWITTER: @itsm/People on Twitter

TWITTER: @itsm/People on Twitter

People I find on Twitter to talk about ITSM and the industry. Note not all people are listed, as some members of the community actively block other members.

2

VIDEO: ITSM | BrightTALK

VIDEO: ITSM | BrightTALK
VIDEO: itsmTV home page | ITSMTV - SDI

The online channel featuring videos, podcasts and news to inspire better IT service management practices. Brought to you by SDI the Service Desk Institute

1

VIDEO: TFT12 Session Content

VIDEO: TFT12 Session Content

The worlds 1st follow the sun tech conference

3

VIDEO: TFT13 Session Content

VIDEO: TFT13 Session Content

Videos from the worlds 2nd follow the sun tech conference