With new innovations in the space of BOT, SmartBots have overcome this challenge — by giving BOT access to information, establishing a simple way for users to interact with it, and providing a platform from which it can present its findings clearly and concisely, this can unlock a true treasure trove of information. It sounds easy on the surface, but it’s actually complex. Firstly you need a BOT that’s simple to use, intuitive, and human-like. Secondly, it needs to be able to understand the context, learn on the go, be able to engage with users, and finally present intuitive responses. Significantly more advanced than their predecessors, Conversational AI SmartBots are built with four core features at their foundation; Smart Intent Orchestrating, Smart Context Handling, Smart Response Handling, and Smart Learning.