Daniel Billing
ITSMF Sweden spring event would like to invite you to submit for a chair at our global web panel discussion. Simply enter your name and a short bio. The top 3/4 crowdranked will have a spot.
The topic for the panel discussion will be "The future challenges in ITSM"
This session will take place the 9th of April at 15:00 CET and will be live streamed to Youtube.
Simply Vote by pressing the "vote up" button at lower left of the speaker picture.
VOTING IS CLOSED 3rd of April !!!!
Source: http://itsmf.se
European Lead for Service Integration at TCS. ITSM ROW Podcast host and ITSM iconoclast
ITSM blogger and commentator.
Currently contributing to "The Future of ITSM" with an initiative to reconcile DevOps and ITSM - an important challenge in our future. http://www.itskeptic.org/content/unified-theory
Also contributing with an exciting new idea "Standard+Case" to reshape how we deal with service responses, e.g. service desk. http://www.basicsm.com/standard-case
Lives in New Zealand. That makes the panel at 3am for me - for you guys, I'll get up.
Aale Roos, ITSM consultant and trainer. Expert on surveys, ITIL, ISO 20000 and specially on unlearning ITIL.
ITIL Blues blogger. Mush&Room cartoon on service management creator. Looking on open ways to spread knowledge.
From Portugal.
Ask "What business are we in?", "Who do we serve?", "How can we help our customers succeed?"
Author: Universal Service Management Body of Knowledge (USMBOK)
Author: Service Management Body of Knowledge online best practice library
Certified Service Management Professional, Certified Outside-In Service Professional, Certified Lean Service Professional, ITIL Expert (Instructor)
38 years IT experience, Service Management Master™ - Lifetime Achievement Award Recipient 2008
My Blog: http://www.ianmclayton.com
Follow me on Twitter http://www.twitter.com/ianclayton
living the swedish dream with wife and 2 kids on the west coast. Got the house & station wagon so only missing the dog.
My work has always been within IT support as support technician, project manager and consultant.
Working as reality architect and solution owner for the ITSM area.
Motto : "There is always a better way - maybe not today, but tomorrow"
