BPMonline Service Desk is a web-based Service Desk solution that takes advantage of advanced business process management (BPM) features and ITIL best practices.
Based on the most advanced process modeling standard, BPMN, BPMonline Service Desk offers the tools you need to streamline your IT and service processes, automate the service desk and troubleshoot IT service requests faster. The solution is ideal for organizations of all sizes and industries: banks, IT & telecomms, retail, system integrators etc.