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UPbook Telemedicine is an innovative software and phone system platform that helps medical practices turn their reception desk into an efficient revenue source, announces a new partnership with Far Out Solutions, a global IT and Managed Services Provider.

UPbook is a Front Desk Management Software for medical practices, that revolutionizes the way your team schedules appointments. UPbook’s ultimate goal is to create a five-star front desk by giving your team the tools they need to turn more conversations into appointments and wowing your patients with your level of service.

For more information, visit

What is UPbook?
UPbook is a Front Desk Management Software for Practices, which revolutionizes the way you manage your appointments. It is an all-in-one front desk and receptionist software for veterinary practices that turn phone calls into appointments. UPbook’s ultimate goal is to transform your existing phone system into:

  • A phone platform that grows the practice
  • A phone platform that drives greater efficiencies UPbook helps to grow your business by doubling the call-scheduling rate and acquiring more clients for your practice. The platform is designed to help veterinary practices turn more calls into appointments and to alleviate unwanted stress from the front desk. With UPbook’s unique integration of hardware and software solutions, you can enhance the efficiency of your front desk. The leaderboard feature lets you track the performance of every individual on the front desk team separately - allowing you to take corrective actions (training or counseling) to adjust their performance. With UPbook's all-in-one phone system, you can cancel your expensive phone bills while growing your practice. Don't wait to experience 10x-30x ROI! UPbook comes with an executive dashboard where you can record, review and scorecard the calls. It also provides details about the performance of your practice by identifying the number of calls on the basis of hours, days and weeks. Furthermore, it helps you track the outcomes of the call.

UPbook has become a Bronze-level Strategic Initiative Partner, and VMAE welcomes them to our community and expresses gratitude for their support!

“Too often a practices front desk is their number one vulnerability and UPbook is on a mission to reverse this. Our goal is to turn practice phones and the people answering them into key drivers of their revenue and success” stated Dr. Michael Warren, CEO of UPbook. Warren explains “Our veterinary-specific front desk optimization platform was designed to help practices monitor customer service, improve workflow, convert and retain more clients, and enjoy a happier more rewarded team – all the while allowing the owner to save 100% of their phone bill which they can immediately cancel. UPbook’s VOIP phone system is a gamechanger in the industry, and our ‘turn callers into clients’ dashboard finally gives managers and owners total transparency into what is happening with their greatest leverage point – their front desk. The UPbook dashboard monitors CSR performance and creates accountability but also gives the front desk team more motivation to excel…so everyone wins. And our system includes a robust telemedicine app, plus conversational texting and other exciting cutting-edge features are being developed right now at no additional cost.”

To discover how UPbook can help your VMA members, visit You are also enthusiastically invited to book a chat with one of the team’s key members, Melani Seymour, who is a senior practice growth strategist with UPbook. Feel free to call 800.469.1871×309 or email Melani at

Thanks, UPbook, for your partnership and for your commitment to the success of veterinary practices.

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