Updated by Jan van Bon on Jun 24, 2015
Headline for BPM Tools (essential in ITSM projects)
Jan van Bon Jan van Bon
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BPM Tools (essential in ITSM projects)

Tools that support the modeling and administration of People and Process: Business Process Modeling tools. These tools are indispensable in ITSM projects.
NOTE: also check the list of ITIL/ITSM tools.
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Source: http://www.itsmportal.com

BPM Tools (essential in ITSM projects) | Lucidchart

Lucidchart is an online diagramming application that supports flowcharts, BPMN, UML, ERD and many other diagram types. It also comes with real-time collaboration, seamless Visio import/export and easy Google Apps integration.

BPM Tools (essential in ITSM projects) | Comindware Tracker

Comindware Tracker delivers all the power of traditional BPM software while ensuring much easier system setup and application flexibility and configurability. Comindware Tracker is seamlessly pre-integrated with MS Outlook and MS SharePoint as well as is available both in Cloud and on-premise deployment. Full support for mobile platforms - iPhone, Android and iPad - is enabled.

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Navvia

BPM Tools (essential in ITSM projects) | Navvia

Navvia is a complete toolkit for the ITSM Program Office. You can SURVEY process maturity, automatically DESIGN and share Process Docs and also VERIFY process compliance. Navvia is Process Management Made Easy!

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Rules

BPM Tools (essential in ITSM projects) | Rules

Dutch
MAVIM Rules is hét systeem voor het beschrijven en modelleren van (werk)processen en wordt ingezet voor zaken als normeringen, wet- en regelgevingen en KPI-beoordelingen. Zowel strategisch als operationeel is rules een uitermate geschikt systeem. De software is zodanig ontwikkeld om organisatiebreed te worden ingezet.

BPM Tools (essential in ITSM projects) | Visual Paradigm

development tools support UML, SysML, BPMN, Business Rule, ERD and mind mapping. All Visual Paradigm tool can run on Windows, Linux and Mac OSX.
Supports core processes & service management (ITSM) processes.

BPM Tools (essential in ITSM projects) | SYDLE SEED

SYDLE SEED is a 100% web BPMS (Business Process Management System) designed for those who believe that having intelligent processes is a key factor for success of the organizations seeking for order and efficiency.

BPM Tools (essential in ITSM projects) | MS Visio

Whether you’re capturing existing business processes, analyzing your supply chain, or monitoring business process performance, Microsoft® Visio® 2010’s new tools and more intuitive interface make it easier ....=>

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BizAgi

BPM Tools (essential in ITSM projects) | BizAgi

Bizagi Business Process Management (BPM) solutions makes modeling, executing and improving business processes easy for everyone, no matter if you are a small organization or a big corporation.

BPM Tools (essential in ITSM projects) | ARIS Express

ARIS Express is the free-of-charge business process management modeling software tool provided by IDS Scheer AG including EPC, BPMN, organisational chart and Microsoft Visio import. It is provided as a freeware download.

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ViFlow

BPM Tools (essential in ITSM projects) | ViFlow

Dutch
ViFlow is een eenvoudig, maar compleet KAM- en procesmanagementsysteem. Het presenteert horizontale swimlane-schema's, die iedereen snel begrijpt. ViFlow combineert overzichtelijke Visio-schema's mét de ...=>

BPM Tools (essential in ITSM projects) | Innovator Modeling Platform

Integrated solution, from requirements and business processes right through to application development Supports open industry standards (BPMN, UML, SysML, SoaML)

BPM Tools (essential in ITSM projects) | Perceptive BPM

Perceptive BPM is a set of software technologies that provide end-to-end visibility and control over all decision points and execution paths of an information request or transaction that typically is long-lived, involves many steps, and spans multiple applications and organizations. Simply put, Perceptive BPM provides organizational leaders with valuable insight, empowers them to make quick decisions, and most importantly, eliminates chaos and inefficiency that can impact an organization’s competitive advantage. (also: Pallas Athena, Lexmark)

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Sensus

BPM Tools (essential in ITSM projects) | Sensus

Sensus-methode® Procesmanagement, Dutch
Acht iconen en vijf niveaus, meer heeft u niet nodig om al uw processen te beschrijven. Die eenvoud is kenmerkend voor de Sensus-methode procesmanagement. Die eenvoud vindt u ook terug in de Sensus-software. De Sensus-software sluit naadloos aan op de Sensus-methode en is om te beginnen zeer geschikt voor het vastleggen, beheren en delen van processen. Daarnaast vormt de Sensus-software een praktisch instrument om bijvoorbeeld te certificeren, te automatiseren of om doeltreffend verbetermanagement door te voeren.

BPM Tools (essential in ITSM projects) | LearningGuide

LearningGuide Solutions, Dutch)
Effectieve ondersteuning op de werkplek
LearningGuide biedt eindgebruikers een effectieve manier om de juiste kennis te verkrijgen én te behouden. Het is een performance support systeem dat medewerkers op de werkplek ondersteunt bij het toepassen van (nieuwe) procedures en desktop- of bedrijfsapplicaties.

BPM Tools (essential in ITSM projects) | ARIS Platform

Use ARIS platform strategy tools to align business processes with corporate adjectives. Optimize your project costing, personnel planning & Six Sigma initiatives.

BPM Tools (essential in ITSM projects) | Bonita Open Solution

Bonita Open Solution combines three solutions in one: an innovative Studio for process modeling, a powerful BPM & Workflow engine, and a breakthrough user interface.

BPM Tools (essential in ITSM projects) | Serena Business Manager

Serena Business Manager is the process management platform of choice for companies that want to rapidly create and adapt process-based applications that improve enterprise agility, productivity, and accountability.

BPM Tools (essential in ITSM projects) | iProcess (Infoland)

Dutch & German.
Procesmanagement verschaft inzicht in uw organisatieprocessen. iProcess is de softwaretool voor procesmanagement waarmee u dat inzicht doeltreffend creëert.
Taken, verantwoordelijkheden en bevoegdheden, ze kunnen met behulp van deze webbased softwaretool ....

BPM Tools (essential in ITSM projects) | MooD / Salamander

Salamander's MooD technology is the leading software platform for Enterprise Performance & IT Governance. Salamander's MooDenables an architecture-driven business solution that support decision effectiveness and operational...=>

BPM Tools (essential in ITSM projects) | SAP Solution Manager

The SAP Solution Manager application management solution facilitates technical support for distributed systems – with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A ...=>

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ADONIS

BPM Tools (essential in ITSM projects) | ADONIS

The core task of ADONIS is to continually improve Process and Business Performance in organisations by building an integrated management system and providing transparent information for decision making. ADONIS supports you in ...=>

BPM Tools (essential in ITSM projects) | QualiWare

The QualiWare product line covers three main products, based on the core modeling suite QualiWare Lifecycle Manager: QEA, QEA and QBM.

BPM Tools (essential in ITSM projects) | Salesforce Visual Process Manager

Force.com's Visual Process Manager allows you to automate workflows, business rules and easily manage your complex business processes.

BPM Tools (essential in ITSM projects) | ProcessMaker

ProcessMaker is open source business process management software and workflow software. ProcessMaker workflow management software allows public and private organizations to automate document intensive,...=>

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uEngine

BPM Tools (essential in ITSM projects) | uEngine

uEngine is an open source BPMS. It was registered in SourceForge.net in 2003, and becomes one of the successful open source BPM projects with matured architecture and references in diverse industries....=>