ITIL tools
Tools that support the application of ITIL best practices (("helpdesk tools") -/-/-/-/-/-/-/-/- (NOTE: Also see the list of FREE tools for ITIL and ITSM: http://list.ly/list/EL-free-helpdesk-solutions-for-itil-itsm)
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OMNITRACKER
In the following areas OMNINET® offers a comprehensive solutions and services portfolio through its own software products, the eService-System OMNITRACKER:
ITIL-conformant service desks and call centres with PinkVerify >> -
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Wendia - POB in the Cloud
An On Demand IT Service Management solution, modern in its delivery, price and value adding functionality. The POB Cloud solution provides resources, software, and data on demand, “as with an electricity grid”. The POB Cloud solution is ...
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Efecte
Efecte® Service Desk is an ITIL-based best practice solution for running and managing your support operations. It provides a single point of contact for the end users to reach IT support services easily. This >>
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Serena Service Manager
Unlike complex packaged service desk solutions, Serena Service Manager flexibly adapts to the way your service desk actually works, provides complete visibility from incident to problem to change, and integrates and automates both ITIL >>
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ITRP
IT service management in the cloud with free self service. Covers the core ITIL processes. Dutch language is fully supported. Fast. Intuitive. Reliable.
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TOPdesk
The future of service management software is here…
If you’re looking for an innovative and affordable service management and ITIL based tool then TOPdesk provides a simple and flexible solution. Whether you require an onsite installation or hosted alternative (SaaS), TOPdesk develops and delivers help desk software for organizations of any size, providing consultancy and training for service desks in IT, Facilities and HR.
At the core of IT service management lies the processing of calls (incidents). TOPdesk enables you to do more than just record these incidents; they become an integrated part of the workflow of your IT department, allowing you to proactively support your organization. TOPdesk also supports a predefined baseline to support the ISM Method. -
Novell Service Desk
Powerful new IT service desk software from Novell helps you streamline and automate your entire service management environment. Check out Novell Service Desk and build a more productive, responsive IT service desk for .....
Comments [0]Added by Paul Pedron on Nov 28, 2011- | ReList
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VisionProject
VisionProject is a Project Management Software that enables you to manage projects in an efficient way, saving you time and money.
VisionProject supports the Lean and Agile (such as Scrum and XP) way to manage projects with tools >> -
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EasyVista
ITSM adoption is increasing and companies are looking for software tools that support their improvement initiatives. They need solutions that take the complexity out of ITIL, and enable them to adapt to their changing business needs, whilst ...
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OTRS::ITSM [free tool]
OTRS is an open source software system for managing a wide range of business processes, from Help Desk to Support Center to IT Service Management. Based on a set of functions built on a "trouble ticket," OTRS is built to allow support...
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JIRA [free tool]
JIRA bug & issue tracker. JIRA is the leading issue tracking, bug tracking and project tracking tool for software development teams. 10-users for $10.
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InvGate ITSM
InvGate has developed the ultimate Web 2.0 enterprise IT Management Software that allows organizations to gain insights about their IT infrastructure, improve system uptime, reduce operational costs and ensure compliance.
Comments [0]Added by Ariel Gesto on Sep 05, 2011- | ReList
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Clientele
Clientele ITSM supports industry best practices defined by ITIL and is ideal for medium-sized organisations globally with local or centralised IT management. Clientele ITSM has proved its value in many cases and is sold in over 20 countries and is available in 15 languages.
Clientele ITSM is available for any type of organisation in spite of size and branch, for both simple and complex IT environments. Out of the box it is pre-configured for an easy start. It can be easily adapted so your service management software is always aligned with the maturity level of your IT organisation. Clientele also supports a predefined baseline to support the ISM Method. -
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LiveTime Service Manager
LiveTime Service Manager is a complete ITIL v3 certified service management tool for the enterprise. Supporting 11 core ITIL v3 processes out-of-the-box and integrated CMDB, LiveTime enables full visibility into the organization’s ....
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Beetil
IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy.
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Marval Service Management
Marval - a truly 'one-stop-shop', providing integrated ITSM software, consultancy and accredited ITIL/ISO/IEC 20000 training designed to improve service quality, productivity, customer experience and reduce costs. Contact us at 01536 711999.
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Hornbill: IT service management & ITIL software
service desk software, IT service management ITSM / ITIL software : Hornbill Supportworks
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assyst
Our SaaS and on-premise IT Service Management ( ITSM ) Software includes Service Desk, Change Management, Service Catalog, CMDB and all other ITIL v3 processes.
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Service-now
Service-now.com is the pioneer of On Demand IT Service Management. Combining ITIL v3 guidelines with Web 2.0 technology, we offer Software as a Service that is thoroughly modern in its delivery, price, and value. Approachable >>
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Infravision
InfraVision ICT out of the box. InfraVision enables IT departments of large and mid-sized organisations, profit or non-profit, to run their IT department as a business; a business with a clear service portfolio for its customers, adding value to..
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OneCMDB [free tool]
OneCMDB is a CMDB aimed at small and medium sized businesses. OneCMDB can be used as a stand-alone CMDB to keep track of software and hardware assets and their relations. Thanks to its open API:s it can also be a flexible >>
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Prolin Smart Suite
Prolin Smart Suite is a fresh and completely rebuilt replacement for HP Service Desk
Comments [0]Added by Antonio (G2) on May 04, 2011- | ReList
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Monitor 24-7 Service Desk Software
Service Desk software certified in 10 ITIL V3.0 processes - it's an ITSM suite.
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Inovaware PRISM
Offers billing software and services including web hosting billing, VOIP, mesh broadband, and Wimax billing.
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ADD-ON: Hosted ITSM Coach
ITSM Coach is a Continuous Service Improvement (CSI) solution. ITSM Coach is a hosted service providing an inexpensive step by step guidance as to how you can set up, run, measure performance and continually improve your ...
Comments [0]Added by Jean Gauvin on May 26, 2011- | ReList
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FastSLM
Software asset management (SAM) made easy.
Manage licenses. Get audit reports. Map licenses in your accounting inventory to the real infrastructure & detect nonconformities.Comments [0]Added by Webali Global on Sep 10, 2011- | ReList
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Priox Service Management Suite
Priox offers integrated software solutions for the support of ICT demand & Business Alignment and includes:
ICT Service Management - ITIL/ISO-IEC20000 functionality from Business Perspective
Outsourcing Management - Be in control of external >> -
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ExpertDesk Service Management
Mansystems helps companies to improve the quality of their IT service management and their efficiency in IT business management. Mansystems delivers out-of-the-box Service Management solution, ExpertD
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Service Desk Software IncidentMonitor
Service Desk software certified in 10 ITIL V3.0 processes - it's an ITSM suite.
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iTOP [free tool]
Open source. iTop, a new generation of IT Operational Portal. iTop includes:
A complete CMDB, A Service Desk module,... -
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iET ITSM
Rapid Out-of-the-Box Functionality; On-Premise or SaaS
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.With additional modules for ITIL process analysis and optimization, Smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers the most complete package for continual service improvement. Every business is unique and our solutions are built to work the way you do.
iET ITSM has been certified by the OGC, Serview and PinkVerify as “ITIL v3-aligned,” and supports the ISO/IEC 20000 requirements.
iET also supports a predefined baseline to support the ISM Method. -
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ProactivaNET
ProactivaNET®- Service Desk incorporates the best practices and international standars, like ITIL®.
ProactivaNET® Service Desk shares the most relevant information with ProactivaNET® Inventory. -
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BMC Remedy IT Service Management Suite - BMC Soft
Reduce complexity and make customer support, change, asset, and request management a seamless integrated process.
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Fin&Tic [SPANISH]
Fin&Tic is a Financial Management tool specifically designed to help Service Organizations to define a service financial model that enables the proper execution of budgeting, costing and billing processes service >>
Comments [0]Added by Antonio (G2) on Apr 29, 2011- | ReList
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SysAid Pro Edition
SysAid Pro Edition offers the help desk software tools you need to streamline your IT processes, automate your help desk management, and simplify your day-to-day tasks.
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CMDB Cloud
Keep track of your IT services, dependencies and people with a powerful CMDB framework and a serious social networking twist!
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Helpmaster
For those looking to ITIL as a service delivery framework, HelpMaster provides an excellent foundation as the "software" side of your service initiatives.ITIL processes: Incident Management, Problem Management,
Change ManagementKnowledge Management
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Cherwell Service Management
Cherwell is recognized by FORRESTER RESEARCH as an emerging leader in ITSM. We offer On-Premise and Hosted Solutions for more choice and flexibility.
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CA Service Desk Manager
Service Desk Manager from CA Technologies enables you to deliver consistent IT service support. Automate interactive support, self-service and advanced root cause analysis with Service Desk Manager from CA Technologies.
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HP Service Manager
ITIL-compatible service desk solution encompassing all ITIL service support processes.
Designed with your users and team in mind, SupportDesk ITSM
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Zendesk
Help Desk Software and Support Ticket Software by Zendesk. Web-based customer support software used by thousands of companies worldwide. Free 30 day trial!
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ServiceDeskPlus - ManageEngine IT
ManageEngine ITIL Solution provides simple help desk management software. We offer IT Help Desk Software, Customer Support Software, & CMMS Software.
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Requeste / Front page
Requeste supplies and develops software solutions that support business processes of companies and the public sector. Our core areas of expertise are IT service management, customer service solutions, and solutions that enhance research >>
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SAManage
SAManage SaaS IT asset management & IT service management service helps reduce your IT costs and deliver an enterprise grade IT service desk.
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Numara FootPrints
Service desk, IT asset management and help desk software solutions that enable proactive service delivery and significant cost savings.
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Microsoft System Center Service Manager
System Center Service Manager 2010, a new addition to the System Center suite of products, delivers an integrated platform for automating and adapting IT Service Management best practices to your organization's requirements.>>
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newScale FrontOffice Suite
newScale is the leading provider of self-service, service catalog, and lifecycle management software for enterprise IT and private / hybrid cloud computing.
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VMware Service Manager
Web-based, enterprise service management software used internationally by government and major corporations.
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CA Clarity™ PPM for IT Governance
decide with confidence. deliver with agility.
CA Clarity PPM for IT Governance provides a systematic, structured and best-practices approach to IT portfolio management – to improve investment decision making and support a lean >>> -
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Unicenter ServicePlus Service Desk
CA Technologies' IT Service Management and Asset Management software helps improve service quality and resource optimization.
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Axios Systems - On-Premise & SaaS ITSM Software su
Our SaaS and on-premise IT Service Management ( ITSM ) Software includes Service Desk, Change Management, Service Catalog, CMDB and all other ITIL v3 processes.
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Quism, QPIT's universal ITIL service manager
Quism, Universal Integrated Service Manager.
Quism is an intuitive and easy to use Dutch software product for the service desk with a very short learning and implementation cycle. It supports the CCTA ITIL and PRINCE2 proces descriptions>> -
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Evidence XP Service Management [SWISS]
Glauxsoft ist ein Schweizer Systemhaus in Bern und bietet Softwarelösungen wie Business Software, CRM Software um die Geschäftsprozesse zu optimieren.
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TraverseIT
TraverseIT has built, completely integrated and hosts a large and
constantly growing portfolio of tools & technologies that allow you
to see and manage your enterprise from one place... the Web!TraverseIT acts as your "live and >>
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VMware Service Manager
Take your business further, faster with VMware Service Manager's ITIL compliant, 100% Web solution designed to automate best practice IT service management processes. Used by government and major corporations worldwide.
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Solve Engine [DUTCH]
Highly flexible sulotion for business processes. ITIL, Prince2, Shop or order processes are supported.
De Engine is voor elk administratief proces bruikbaar. De focus ligt op ITIL processen, maar ook projecten (Prince II, >> -
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NetIQ Aegis
NetIQ Aegis is sophisticated automation software that models, automates, measures and improves IT processes and run books.
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PSM (Pragmatic Service Management) [DUTCH]
PSM stands for Pragmatic Service Management and is developed for the support of the operational (ITIL) Service Management processes like Helpdesk, Problem management and Change Management.
The application is developed for use >> - Comments [0]
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foxPRISM
ITIL Process Knowledge Base (Documentation Library) - Process Maps, RACI Charts, Documents and Templates
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Easy Access .Biz - ITIL & ITSM suite
Industry best practices Help Desk, ITIL and ITSM Solutions. Free -- Incident, Change, Asset, Project, Service Levels, Purchase Order, Requisition, Reporting, Knowledgebase, Asset, Contact, Service Level Agreements, Notifications, Escalations, Assignments and much more...
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House-on-the-Hill SupportDesk
Service Desk and Service Management Solutions for all types of helpdesk. Let House-on-the-Hill take you to new heights in service excellence!
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ITE Itil Express Service Management Software
ITE ITIL ® Express Service Management Software is a web based (on-demand), ITIL Ready, Service Desk solution. The integrated system includes Incident and Request management (Trouble Tickets), Asset >>
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Visual CMDB
visual Configuration Management System, visualCMS, Configuration Management solution, iSYS Innovative Systems, Service Oriented Configuration Management, IT Service, IT Business, Configuration Management Data Base, >>
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Aegis Service Desk
Affordable and configurable Service Desk and Help Desk solutions. Free trial available.
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POWERpack
Interlink Software lead the way in Business Service Management BSM and Configuration Management CMDB Software
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Altiris - Asset Management Suite
Asset Management Suite maximizes existing IT investments by actively eliminating unnecessary costs, managing contracts, and aligning service resources with ITIL standards
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Minerva Data Cloud IT Service Management
Minerva Data ITSM is built by user driven process, the result is a system that communicates simply with user, eliminates business complexity through flexible processes and higher productivity for both customers and users.
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Alloy Navigator
Award-winning service desk solution from Alloy Software offers workflow automation, ITIL compatibility, IT Asset Management, Change Management and more.
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IT Symphony
IT Symphony provides comprehensive management controls for IT Organizations, by incorporating proven change management processes and best practices in a single package. Designed with input and feedback >>
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ChangeGear
IT Service Management Software - Easy-to-use ITIL-based Help Desk, Service Desk, Change and Release Management, Asset and Configuration Management (CMDB)
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ServicePortal
Are you a Service (Level) Manager or responsible for Availability Management, Capacity Management or Continuity Management? Do you have to regularly report, forecast, escalate or plan and act with foresight based on your various types >>
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Prelert: IT Analytics
Prelert's self learning IT analytics reduce the cost, frequency and duration of the most complex application problems by isolating their root cause in real-time.
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iSupport
Find out why 250000 professionals worldwide trust help desk software from iSupport to deliver improved customer service experiences for their clients.
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UserVoice Helpdesk
UserVoice Helpdesk™ isn't a clunky tool that makes you exasperated and your customers angry. Instead, it leaves your customers feeling like VIPs and your support staff enough time to go to happy hour (or finally tidy up their desk).
Don't lose track >>
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Kayako
Help Desk Software and Live Chat Software by Kayako. Improve support, increase sales. Hosted or Download, from just $29 per month. Free trial.
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ServiceDesk | Symantec Helpdesk Solution
Symantec™ ServiceDesk is a powerful ITIL-(Information Technology Infrastructure Library) based incident, problem, change, and knowledge management tool.
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Kaseya Automated Service Desk Software
Automate the delivery of your Service Desk with the Kaseya IT Automation Framework
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ICCM
ICCM, Suppliers of ITIL Service Management and Helpdesk Software
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Vivantio
Vivantio Service Desk is a complete software solution for service and support teams. Streamline service and support, improve service levels, reduce costs.
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Infradesk
Web Based Help Desk, ITIL HelpDesk, Help Desk Solution. InteQ's InfraDesk On-Demand Help Desk solution delivers a SaaS based help desk application based on ITIL process automation.
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Frontrange ITSM Software
FrontRange ITSM software provides IT service management and lifecycle products to improve service levels and productivity.
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Sostenuto ITSM
Providers of IT service management software and solutions for service desks and helpdesks, managed service providers and organisations looking to introduce ITIL processes.
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Spiceworks [free tool]
Download Free Help Desk Software for IT Pros and SysAdmins. Spiceworks is 100% Free Software – No Trials, Support Fees, or Upsells.
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Helpstar
Help Desk Software / Service Desk Software, providing help desk best practices right out-of-the-box! HelpSTAR.com
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Landesk
LANDesk® Service Desk combines ITIL-verified, process-driven incident, problem, and change processes in a single touch point. It handles all types of incidents, from how-to questions to service requests.
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Track-IT
Move from fire-fighting to fire prevention, demonstrate value and improve customer satisfaction by utilizing a help desk/service desk.
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Nimsoft
Nimsoft Service Desk is the service management solution that enables you to coordinate all aspects of service delivery and increase customer satisfaction.
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IBM Tivoli
IBM Tivoli provides software to help manage business value of your IT infrastructure. We provide smarter solutions to design, build & manage a dynamic infrastructure to help improve service, reduce cost & manage risk.
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ServiceWise
TechExcel ServiceWise is a configurable and scalable software suite for helpdesk management and IT service management.
ServiceWise automates and streamlines IT helpdesk activities with configurable workflows, process >>
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iWise
iWise is a set of secure, integrated software applications developed by infraWise, Inc., that interact with one another. They are easy to use, yet filled with rich functionality. In fact, infraWise/IRC was the first software vendor in >>
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Astea Service Lifecycle Management Solutions
Service Lifecycle Management Solutions offered by Astea allow one to access data both in the field & the office helping you to connect to your customers, employees and partners with end-to-end software solutions.
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247NetSystems -- 247 HelpDesk
247NetSystems is an Application Service Provider (ASP) of Help Desk Software
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Aegis | Service Desk
Affordable and configurable Service Desk and Help Desk solutions. Free trial available.
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Magnoware | Datatrack System Solutions
Helping people and businesses improve productivity and effectiveness everyday, Magnoware Systems Incorporated is a developer of innovative, affordable, efficient, and easy-to-use data management software.
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Aeroprise - Aeroprise Mobility for BMC Remedy ITSM
Mobilize BMC Remedy IT Service Management (ITSM) and BMC Self Service applications on handheld devices with Aeroprise's pre-configured, easy-to-use solution. Lower your IT support costs, improve service performance >>
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AI-Reply.com
AI-Reply provides comprehensive help desk, referral tracking and product management systems that are user-friendly and affordable.
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AJ Help Desk | Web Based Help Desk Software
AJ Helpdesk - web based helpdesk software with robust ticket support.Easy customer support system & trouble ticketing software,live chat support. Free Trail Get Start with AJ Help Desk. It is also available in downloadble version.
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Help Desk, Service Support, IT Asset Management, N
Alloy Software is the leading provider of help desk, service management, IT asset management, and network inventory solutions.
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Altman Helpdesk
Altman Business Solutions, LLC - Locust Grove, VA 22508
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Helplink - Open source [free tool]
Get Helplink at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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WonderDesk Help Desk Software
WonderDesk Help Desk Software Solution. WonderDesk provides a fully automated and flexible web based help desk software.
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VanillaDesk - Service Desk Software as a Service
VanillaDesk is integrated Service Desk software for effective IT Service Management provided as a service (SaaS).
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HelpdeskPilot
Help Desk Software - Help Desk Pilot. Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA >>
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AssistMyTeam - Unqiue and Productive Add-ins
Our CRM and helpdesk products are based on Microsoft Outlook add-in and SharePoint technology, and especially designed to automate your critical business processes to increase team productivity and reduce operating costs and at >>
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ATAdesk - Free Hosted Helpdesk, Issue Tracker
ATAdesk is a communication channel between your business and its stakeholders.
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Auratech - Help Desk Software
The help desk/support system for rapid call logging and tracking. This easy to install and quick to learn software, will make an "expert" out of even your junior help desk staff, allowing them to solve more problems on the first call. >>
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Automidia Service Management
Softwares para gerenciamento de serviços (ITSM, ITIL, Service Desk, Help Desk) alinhado as boas praticas do mercado. Adotado por grandes clientes no Brasil. Automidia Service Management
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Avensoft nService
nService is Help Desk Software that helps you provide support and services to your employees and customers. Easy to use. Free trial.
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BadgerNT HelpLINE, Professional help desk and serv
Easy to use help desk and service desk software solutions for organisations with growing and demanding customer service needs.
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Bankoi Web HelpDesk
Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests
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Best Practical
Best Practical makes software to help you get more done. Thousands of organizations use our software for bug tracking, help desk ticketing, workflow management, incident response, and much more.
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bigWebApps
bigWebApps' HelpDesk software provides a customer help desk ticket support system geared toward the IT, education, government, and small business sectors
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RazorDesk
Razordesk helpdesk solution and database driven website design
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BOSS Support Central - ITSM software
With IT environments becoming more complex and very critical for the day-to-day functioning, you need an IT Service Management Software designed to grow with you. It has to be flexible, easy to use and manage.
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CITRIS
CITRIS is a feature-rich web-based ticket generation and tracking system. Designed for flexible use in helpdesk, customer service and sales lead tracking applications; CITRIS uses a simple, user friendly interface that>>
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Citrix GoToAssist
Citrix® GoToAssist™ is the industry-leading remote support solution to transform technical support into competitive advantage and rapidly lower support costs, improve end-user productivity and increase customer loyalty.
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CTS: Call Tracking System
Buchanan Technologies is a global IT services provider headquartered in Grapevine, Texas. Since 1988, Buchanan has applied the imagination and experience of its technical and management experts to help clients accomplish their IT and >>
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Close Fit Free Help Desk Software
Help Desk Software. Multi-user IT service desk application to increase your support team productivity. Free version available. Drive costs down and productivity up.
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CobbleSoft International
Service management and Customer Support Solutions from CobbleSoft International Ltd
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MySoft Help Desk
MySoft separates the Help Desk incident management process and the Service Request management process as recommended with ITIL v3.
MySoft Help Desk provides the flexibility, features, and reporting tools needed to >>
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CA CMDB
visualize your IT services and the dependencies.
Consolidate and reconcile disparate configuration data such as resource attributes, relationships and dependencies. And use our CMDB product's powerful visualization>> -
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CA Service Level Management
Learn more about the benefits of Service Catalog Management software and solutions from CA Technologies.
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CA Service Catalog
define and publish services and provide financial insight
Do you feel you have no real financial insight into your service costs or consumption? Maybe you are looking for clearer way to define measure IT value and services? Now there >> -
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ResQDesk
CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module.
Simplified HTML >> -
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CCS HelpDesk - Crow Canyon Systems
CCS HelpDesk is built upon Microsoft Outlook, Exchange and the Web. It provides a powerful yet simple and efficient way to automate the tracking and management of IT support requests.
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HotHelpDesk [free tool]
Web based help desk software and help desk support, Online ticketing software and trouble ticket software
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HelpQA - ITIL Helpdesk
Provides solutions for helpdesk customer service including online Customer Support Software
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Cynergy Help Desk Solution
This dashboard includes calendar, trouble tickets, methods for ticketing
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Dapper Desk Help Desk Software
Dapper Desk help desk software for businesses who want to improve their customer service.
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DCMS - Data Center Management System
DCMS has been providing complete enterprise solutions, since 1986, for the z/OS environments in such areas as: JCL management including, validation, maintenance, reformatting, syntax checking, standards validation and >>
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Datawatch Service Management Solutions
New! Datawatch Dashboards™ for Service ManagementReal-time Statistical and
Alerting Dashboard for any IT Service Desk
Combining stunning graphical charts with one-click drill down capabilities, Datawatch >> -
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SRM Help Desk
Dennis Baggott and Sons - Help Desk Software, Customer Support Software, Church Software and more
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DeskPRO - Web and Email Helpdesk Software
DeskPRO is a software product you install and run from your own servers. If you want a helpdesk solution where we fully manage your helpdesk check out DeskPRO Live instead. Plans start at just $30/month.
DeskPRO is a customer >> -
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DEXON SOFTWARE
Dexon Software Inc. Empresa desarrolladora de soluciones de software, líder en innovación, establecida en Delaware y con presencia en México, Costa Rica, Colombia, Ecuador, Perú y Chile.
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DigiRent [Dutch]
DigiRent Software
Professionele ondersteuning van bedrijfsprocessen begint met gebruiksvriendelijke software. DigiRent biedt betaalbare procesmanagement software voor service, project, testmanagement en generieke workflow>>> -
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e11 Help Desk Software
Help Desk Software Customer Support Software- Customizable web based helpdesk software. Available in installable, on demand & leased versions of help desk software.
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Eastwright Helpdesk Online
Web based help desk solution. Single interface to manage all incoming customer service requests from email, web forms, phone, fax and snail mail.
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Easy Helpdesk Hosting - Help Desk Hosting Ticket S
Easy Web Based HelpDesk Hosting helps you manage your sales & Customer support. With our hosted helpdesk software, manage your help desk without any installation.
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Elementool Help Desk
Project Management Software at Elementool. Your source for web based project management, business process management tools, process management tools and project management tools
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IssueNet - Elsinore Technologies
Our issue management and tracking solution that provides the extensibility to create and manage custom workflows, issue types, and notifications; all with minimal restrictions and constraints.
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Help Desk In A Box
Help Desk In A Box and Customer Support In A Box are integrated support solutions that offer complete service management, from call tracking and asset management to problem resolution and detailed reporting. These applications >>
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EnterpriseWizard ITIL Service Desk Software
EnterpriseWizard provides the industrys leading ITIL Help Desk Software solution. Our ITIL Service Desk Software is designed to meet ITIL guidelines and it guarantees great results.
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Teamheadquarters Entry help desk software
Collaborative software combining project management, help desk, service desk, and time sheets. Offered as a hosted SaaS Service or on-premise.
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Ecson Service Desk Software,
SupportPortal is a service desk software with support ticketing features and integrated knowledge base, user forum, live chat and newsletter management.
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eStreamDesk - Helpdesk, ticketed support and knowl
eStreamDesk is a flexible helpdesk and ticketing platform to provide support.
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e-Warehouse Help Desk Software
Welcome to E-Warehouse ltd leading specialists in the Best Help Desk Software, Web Based Help Desk Software, Computer Help Desk Software and Service Desk Software. For more information regarding our services and products contact us today.
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Help Desk Software The Easy Way - ExDesk!
Looking for a help desk software solution that's easy to use, remotely hosted and web based? Try ExDesk, get configurability and power. Free trial.
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Expinion Help Desk tool
Expinion HelpDesk - Web-based Help Desk and Knowledge Base Software. Our signature product. Inexpensive, but never cheap!
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FastBreed helpdesk
FastBreed Technologies sells standalone applications for the iSeries 400. These include an Automatic Source Archive, FAQ, Expense Report System, Address Book, and HelpDesk. Pricing is set at $85 per module/machine.
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Fenestra AnswerDesk
AnswerDesk is a Windows and web based helpdesk system that offers automated support solutions for IT management, customer care and call centres.
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Ferrysoft Limited - Integrated help desk software
Ferrysoft Limited provides integrated help desk software for the 21st century.
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Fireman - Help Desk Software
Software para gerenciamento de Help Desk, Service Desk e suporte técnico, com registro de chamados, base de conhecimento com pesquisa textual, controle de inventário, gerenciamento de SLAs, coleta de inventário de software e >>
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FireSTARTER! Helpdesk
FireSTARTER! Helpdesk is a 32-bit Windows client-server application that starts at $995 for a five-seat licence.
Unlike most helpdesk software, you can be up and running with FireSTARTER! in a matter of minutes>> -
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IssueCentre Issue Management Software
IssueCentre is a Ticket & Issue Tracking and management system for companies and user groups of all sizes.
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CAFM Help Desk Software
Seamlessly manage and report on all your Maintenance activity. This part of the application provides a simple, efficient and reliable Help Desk solution for both reactive and Planned Maintenance. CAFM Explorer also provides >>
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Foresight Service Management Suite (SMS)
For those organizations with an after-the-sale service element, Foresight offers our Service Management Suite (SMS). SMS adds three modules to the MXP product: Contract Administration (CA), Service Order >>
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FreeHelpDesk [free tool]
Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software >>
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FrontPhase - Web based help desk software and cust
FrontPhase provides web based help desk software, customer service and support management solution, fully hosted
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Assistly - Help Desk for Social CRM, Customer Serv
Tame overflowing inboxes and support your customers via email, phone, chat, web, Facebook and Twitter. Teams and Whole Companies can deliver Customer Wow.
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TRACKER - Help Desk Management
Tracker is an easily accessible, HP3000/9000 - resident software application for tracking the history of an end user request, problem, or installation ...and its resolution:
Requests Hardware incidents Software incidents >>
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GeoCom® Helpdesk
Helpdesk System. Der Benutzersupport für effiziente Problemlösungen. Lotus Notes / Lotus Domino basiert.
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Sofa Helpdesk
gid entickelt das SOFA Helpdesk System, das innovative Web help desk tool. Ihr Programm und Ihre Solution beinhalten die Helpdesksoftware, Support ticket, Trouble ticketing, Ticketsysteme, Anwendersupport, Helpdesksystem, Service, >>
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GLS Service Manager - Great Lakes Software
The developers of GLS Service Manager 3.0, an award winning web based service request, asset and inventory tracking system with a Pocket PC module for mobile asset management. Track any kind of help request or asset>>
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Web Tracks Help Desk Software and Asset mgt
Simple help desk software by Gritware includes: browser based help desk software, asset management software, knowledge base software, pc inventory software, more.
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eHD Everything Helpdesk
everything HelpDesk is the 100% web based help desk designed to streamline, organize, track,
and report on trouble tickets, incident management and workflow. -
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GroupSoft Systems - help desk software for Lotus N
GS/Helpdesk, Servicedesk, Sales
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H2desk
Powerful and reliable help desk and customer support software h2desk will help you to ensure unmatched customer support and assistance for your clients.
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Acanotion - Help Desk Software Australia
ACANOTION help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services.
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'HelpDesk Pro' Web-based Help
HelpDesk Software, 'HelpDesk Pro' - the intuitive web-based help desk software solution to assist organizations of any size manage their client support.
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HelpStar / ITIL Service Desk Software
Help Desk Software / Service Desk Software, providing help desk best practices right out-of-the-box! HelpSTAR.com
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SAP HelpDesk | Incident Management | Change Managm
HONICO Group - SAP System - Management: AccountMan DynamicLicenseControl, BatchMan, HelpMan, IntegrationMan - 100% SAP integriert. - SAP Helpdesk, HelpMan
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Hotware - HELPDESK - Accueil
Hotware est un éditeur de logiciel de CRM ou de gestion de la relation client. 3 gammes : Produits de Helpdesk, gestion force de vente, gestion de la relation adhérents. A destination des centre de support interne (IT, DSI, SI) ou externe>>
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iiS FM Solutions - Help Desk, PPM and Room Booking
The goal of iiS Fast Track Solutions is to reduce costs by automating processes. Whether you are expanding or rationalising, automation will help you optimise resources and reduce costs:
Fast Track Help Desk & PPM provide the >>
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Ikeris Oprogramowanie do prowadzenia
Zapraszamy do odwiedzenia nowej witryny o nowej wersji oprogramowania do prowadzenia i obsługi serwisu, a także CRM, projekty, inwestycje, sklep internetowy, baza wiedzy, i wiele innych funkcjonalności.
Helpdesk ICS >>
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i-net HelpDesk - die Service-Management Lösung für
i-net HelpDesk Software im Überblick - die Service-Management Lösung für den Mittelstand.
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Attend Solutions
Soluciones orientadas a la profesionalización de los departamentos de atención a clientes,
seguimiento de fuerzas de venta y gestión de consultas, incidencias, peticiones y cualquier tipo de reclamación en general, originadas
por un consumidor, >>> -
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InnDevelop InfoExpress
InnDevelop udvikler og markedsfører software til service desk og asset management løsninger. Produkterne er kendetegnet ved en særdeles nem tilgangsvinkel og lav total-cost-of-ownership.
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Prognosis ATM Incident Manager | Prognosis
Prognosis ATM Incident Manager significantly simplifies ATM problem management by automating many of the processes involved, and by empowering your in-house personnel to better manage and track the response of ATM service teams.
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Internet Software Sciences - Free Web-Based Help
Web-based Help Desk and CRM Solutions, Media Reservations and Reservation Systems
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iQRMS Delivers High end IT Services Management Fun
iQRMS Helpdesk and Network Monitoring tools iQuate's IT service management solution, called iQRMS, provides small and medium sized organizations with the service management functionality.
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iScript SupportDesk
iScripts SupportDesk - Customizable web based help desk software for complete customer support. This PHP script supports live chat, remote desktop, knowledge base and email piping. Features email piping, spam blocker, >>
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TicketXPert.NET - web based help desk solution
TicketXPert.NET is a multilingual, web-based ticket system for your User Help Desk (UHD), customer service and product support for all sectors. TXP meets highest security- and quality standards: it is compatible with ITIL, ..
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IHLP® 2007
With IHLP® 2007, the days of staff getting bogged-down in a big, resource-heavy tool, designed for more processes than the organisation is prepared to embed, are over. IHLP® 2007 is designed to support the organisation's Service Management processes >>
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IssueTrak
IssueTrak provides industry leading Help Desk Software, Customer Service Software, Customer Support Software, Issue Tracking Software.
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LBE Helpdesk: ITXTRA GmbH - EDV-Dienstleistungen ·
Verbessern Sie Ihrem Kundensupport!
Die LBE Helpdesk Software hilft Ihnen, Ihren Kundensupport zu verbessern. Automatisierte Abläufe sparen Zeit und Geld. Es sind zwei Versionen der Software erhältlich: LBE Web Helpdesk und LBE >> -
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kySolutions: kyberna AG
Die kyberna AG ist ein führender IT-Solution-Partner für innovative Business-Software- und IT-Infrastruktur-Lösungen. Das Unternehmen gliedert sich in zwei Geschäftsbereiche: kySolutions (Business-...
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LSD Service Desk
Layton ServiceDesk the best in web based help desk software
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Abacus Helpdesk LE-SOFTWARE
Abacus HelpDesk supports your HelpDesk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, invoices handling, and much more!
With the SQL>> -
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SPoTS - Trouble Ticket Software For Customer Relat
SPoTS is a web-based help desk trouble ticket system. SPoTS is used for defect tracking, bug tracking, help desk management and customer relationship management.
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LBE Help Desk Software
Helpdesk software from LBE-Windows, Web and email based help desk software. Priced to suit all businesses. Money-back satisfaction guarantee.
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Liberum Help Desk [free tool]
Liberum Help Desk is free, open source software for tracking your help desk tickets.
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AccessAble Help Desk Product Line
Description of our AccessAble Help Desk programs
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The Edge Help Desk Manager.
The Edge (HDM) is designed to meet the varied and fast-paced needs of organizations regardless of size or number of locations. The Edge is a rules-based system allowing organizations to automatically route requests where >>
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Web Help Desk Help Desk Software
Intuitive help desk software by Web Help Desk includes: cross-platform help desk software, asset management software, knowledge base software, more.
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Web Help Desk [free tool]
The free help desk software by web help desk is feature rich, intuitive, and creates instant productivity.
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AtnenaRMS Media Net
"AthenaRMS is a versatile tool for tracking issues, requests or information that requires resolution or action."
AthenaRMS (Request Management System) works on the concept of workflow queues. Each item of interest- >>
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MetaQuest Centralized Desktop Management Solutions
desktop management. software inventory, asset management, software license management. remote control, diagnostics, help desk issue tracking, web based,
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MHelpdesk Service Software for Estimating, Invoici
Customizable Service Management Software – For any service-based business. Invoicing Software. Estimating Software. Online Scheduling Software.
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Echolon
mIT solutions GmbH IT-Lösungen für Dienstleistung, Handel und Industrie:BüroWARE Premium-Partner, EcholoN Helpdesk Konsortium, myfactory Development Center
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Netretina
Ofrezca un servicio de soporte instantáneo a sus clientes o empleados y controle sus equipos de forma rápida, segura y sin previa instalación con nuestro software Netretina EVO.
Netretina no requiere abrir puertos en las >>
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Motive’s Service Management Platform (SMP)
Advanced service troubleshooting and management.
In today’s connected world where new devices, applications and services are continually placing new demands on the service provider ecosystem, point solutions that address only >> -
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NetKeeper Help Desk Captain
Help Desk software solution for internal and external customer support by NetKeeper
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Netcellence Technologies
Track, Control and Manage Customer Service Requests
Helpdesk 2.0 - Helpdesk and Email Management SoftwareTo deliver great customer service you need a robust system that organizes and streamlines your helpdesk >>
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NetHelpDesk
We are proud to say that we are one of the world's leading help desk software solutions.
Our software has been built specifically for the needs of IT Departments and IT Companies.
NetHelpDesk can be tailored to meet your business >> -
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NetResults Tracker: Web-based Collaboration SW
NetResults Tracker is a web-based Collaboration Software for Bug Tracking, Issue Tracking, Defect Tracking, Call Tracking, Change Management, Workflow Management, Knowledge Base, Automated Support Portal, Help Desk.>>
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NetSolve Enterprise Solutions - Customer One Helpd
NetSolve Enterprise Solutions - Customer One Helpdesk and Service Desk as well as custom web development for the entire service industry.
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Networks Unlimited - Help Desk, Enterprise Securit
network security, performance and forensics solutions from networks unlimited
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NilexPlus® -Nilex AB
NilexPlus®, is a powerful and flexible HelpDesk-, IT Service Management- and Inventory system.
NilexPlus® is a PinkVerify ITIL certified, best practice based HelpDesk, IT Service Management and Inventory system. A toolbox of >> -
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Help Desk Software - Novo Solutions
Help Desk Software - Easy to use, customizable, and web-based platform create an efficient, cost effective, web based customer focused support environment.
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NTR Service Desk
Proactively manage thousands of assets with configuration management, instant remote support and an ITIL-approach to central reporting, all delivered via a scalable, modular rich internet application.
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Old Turtle Helpdesk and CRM module for Dotnetnuke
OldTurtle's BizSuite is the professional solution for Helpdesk and CRM module for Dotnetnuke portals. Check out the Live Demo and download your Trial License. Freeware edition available!
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OneOrZero [free tool]
Open Source Hosted Help Desk Support Software for Enterprise IT that includes a Knowledge base, Reporting, Time Tracker and Task Management component by OneOrZero - AIMS Action and Information Management System
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Online Work Order Suite (OWOS): Lite Edition for A
Make your life easier with Online Work Order Suite (OWOS) Lite, the simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the >>
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openEnd - Yazu
Provider of bespoke business solutions tailored for the Microsoft .Net and SQL Server platform
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NewWayService 4
Orologic Inc. develop a work order management software, NewWayService. A powerful service calls management is also available. Trust Orologic Inc. products and use our work order management software with service call tracking.
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Oxygen Product - Best Help Desk Software | Service
Service Management is driven by processes not software and just by looking at your own internal business processes will give you a huge insight as to where you are and where you need to be with your service desk.
Get your >>
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Customer Service Software by Parature | Efficient,
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
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PAT Helpdesk
Helpdesk and system of client service and technical support for call center and customer service
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Help Desk Software by PerlDesk | Customer Support
PerlDesk is a feature packed browser based email management and help desk software application, designed to streamline the operation of managing emails or support requests.
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Outlook Helpdesk
Outlook HelpDesk tracks work orders, helpdesk tickets or other issues. Tickets can be assigned to a person, minutes worked is tracked and the type of problem can be categorized. Closed tickets are stored in a database >>
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Phaseware Help Desk
Customer Support and Help Desk Management Software: highly scalable and customizable giving
small businesses enterprise level tools at a fraction of the price. -
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Pillar Solutions Resolve Helpdesk
Effortlessly track, organize, manage and answer the toughest desktop support challenges with Resolve - a powerful and entirely web-based help desk and ticket management solution from Pillar Solutions.
Service management staff know >> -
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Platinum Support Centre
The Call screen represents the heart of Support Centre. From here all other relevant information is brought together quickly and easily using fast ‘Type Ahead' technology to allow not only rapid call placement but also full call >>
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Polar Help Desk - Web based help desk software
Polar Help Desk - Web based help desk software
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Seeker helpdesk
Helpdesk, Call Management, Task Management and Mobile Workforce Software Solutions
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QuickIntranet :: Help Desk Software [free tool]
Welcome to QuickIntranet: Free Help Desk Software.
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QSS - Quintessential Software Solutions
QSS
Customer Relationship ManagementAn integrated solution for companies engaged in providing after sales customer support of equipments previously sold by them or by third party. Using QSS CRM you will be in command of all aspects of >>
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rap-X Helpdesk, Forum, FAQ & Collaborative Softwa
rap-X is a web based collaborative procurement and customer service solution.
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RcG Assist
RcG, RcG.Assist,
The importance of customer support department is increasing with number of customers and/or employees. A well organized helpdesk is a key to ensure the quality of after-sales service and thus essential for >> -
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RCS Help Desk
This unique software manages the entire lifecycle of a helpdesk service call including electronic logging of service calls, scanning of barcodes to track phyical hardware, electronic signature capture, custom reporting, and>>
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ReadyDesk
ReadyDesk Help Desk Software. Web based help desk software for customer relationship and service management.
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IT Service Management - REALTECH AG
IT service management encompasses all processes of an IT organization that support a company's business objectives.
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Redcape ServiceDesk
Online Web Based HelpDesk Software. RedCape enables your organisation to provide a central place for you to communicate and manage your customers, suppliers and staff.
RedCape does this by giving you your own personalised >>
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Performance Desk
Performance Desk from Resilient Labs is a cloud application for small business. This web CRM application gives entrepreneurs, start-ups and small business access to a powerful sales, marketing, support, user registration and>>
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Tele-Support HelpDesk for Customer Service and Hel
Tele-Support HelpDesk, is for companies who take calls for customer service or helpdesk support and want to track issues from inception to resolution. With over 900 installations in nearly 35 different countries, HelpDesk is versatile, powerful, easy >>
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SupportDesk ITSM - Richmond systems
Richmond Systems provides class leading helpdesk software solutions enabling organisations to implement enterprise wide, best practice, IT Service Management.
SupportDesk is currently in operation across 1,000’s>> -
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Scorpio VHD - Virtual help Desk
Virtual Help Desk [VHD] is the next generation light weight Call Center/Help Desk application that allows organizations to have one point of contact through multiple channels: web, e-mail and phone, enabling cost effective>>
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Help DeskManagement Software - ScriptLogic
Help Desk Management Software From ScriptLogic
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SerioPlus - Hosted, SaaS IT Service Management, Se
Serio - developers of Helpdesk, Service Desk and IT Service Management Software, with Service Management blog and White Papers
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Comments [0]
ServiceTonic
Service Automation and Management Software. Automate and efficiently manage your Help Desk, Service Desk, Issue Management or Customer Support Services
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SimplifyIT : Credit Union Intranet Portal & Help D
Our web-based Intranet portal and help desk is the simplest and best on the market. Period. We focus on simplicity, you focus on member service.
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Sinergia - help desk framework FREEWARE
Sinergia, open source, web &.net3.0, based framework for building help desk solutions (ticket management, case management, even order tracking)
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SiteHelpdesk
Web Based Help Desk Software, information and reviews for Customer Support and IT Service Management trouble ticketing. Best prices and Free trial.
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Soffront Helpdesk software
Helpdesk software is a web-based software to reduce employee support costs and enhance employee productivity
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SRM Help Desk
My Newest IT Help Desk Program is SRM Help Desk 2005. Similar in many ways to AccessAble Help Desk Pro Edition, it uses a Microsoft Access format .mdb on the backend but an easy to use, yet comprehensive front end. Download a fully >>
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SupportFusion helpdesk
100% Web-Based software to help management your company's daily activities.
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SUSYCOM - Lösungen für Kundenservice, User-Helpdes
Warum Sie sich für Lösungen von SUSYCOM entscheiden sollten...
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HelpSpot
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service. Also see http://userscape.com/
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Systems & Software: the enQuesta Solution Suite
enQuesta answers the daily obstacles that any customer faces by improving productivity, efficiency and overall customer satisfaction.
Over 80% of all customer information is accessible from the main inquiry screen which means that >> -
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Talys Coordinator Helpdesk Problem Tracking Inform
Talys Systems provides administrative information systems for K-12 Schools. The Coordinator help desk system can also be applied for commercial use.
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Target Helpdesk software | Customer Service and Su
Helpdesk software - Customer Service and Support Solutions that are On-The-Mark Home
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TeamSupport
Web based Customer Service and Help Desk application that solves your customer support needs. Our on-demand system manages issues, bugs, features and tasks.
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ThinkHelpDesk
This simple-to-use help desk flows the way
educators think, reducing the need for training and maximizing the effect this program will have on a school’s efficiency.”
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ThinkSupport.net :: Vision Helpdesk
Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them. It offers effective methods for managing Emails, >>
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FMeasy
FMeasy Facilities Management
Effective, centralised facilities management creates a better experience for everyone involved in your organisation. Staff are more content and customers are more satisfied. Smart >> -
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Touchpaper HelpDesk
The help desk is the face of the IT department. It is responsible for interacting with the real users of IT, and the other teams within the IT department. The key to an efficient help desk is freeing up support staff from the >>
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TriActive Helpdesk
Systems Management On Demand® provides Helpdesk Tool, Help Desk Management Software.
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Resolve It! We Find Solutions
Our Resolve It! Solution allows any size company a cost savings approach to implement a ITIL based Service Desk implementation; this approach will help you to adopt the right features without getting caught in budget limitations and standards-sake >>
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Ultimate HelpDesk, Help Desk Software, Customer Se
help desk solution based on Windows ASP scripting that runs on IIS. HelpDesk software program and web enabled helpdesk software online. Computer help desk management service software to improve your customer support service.
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Gulfstream Helpdesk [free tool]
Gulfstream Helpdesk is a web based solution designed to suit businesses of all sizes- from one-person-shops to the world's largest corporations. It provides organizations with the ability to effectively manage email flow, improving >>>
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ServiceManager Pro
Vector's Service Manager Pro combines help desk, remote control, system configuration and software inventory in one integrated Web-based console, to maximize effectiveness in user support, issue and problem resolution.
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VI Servicedesk
Lotus Notes Help Desk Software with Asset Management and Reporting. VIS, Inc. is the provider of the VI Service Desk, a Lotus Domino Help Desk solution based on years of research and experience in the IT support industry.
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versaSRS HelpDesk - Customer Support, Service Desk
versaSRS HelpDesk - Customer Support, Service Desk, Service Request & Trouble Ticket Software
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Serio ServiceDesk | Verso Solutions Ltd - IT Servi
Serio - developers of Helpdesk, Service Desk and IT Service Management Software, with Service Management blog and White Papers
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Comments [0]
Serio HelpDesk - Verso solutions
Serio - developers of Helpdesk, Service Desk and IT Service Management Software, with Service Management blog and White Papers
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Comments [0]
VisionProject
VisionProject is intensively used as a Help Desk system for a lot of organizations. You set this up with different projects acting as different support divisions. To then be able to communicate efficiently with the customers, you can have then >>
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MAX
MAX™: The world’s easiest to use, full-featured, cross-platform, web-based, IT Service Management software.
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eDesk computer help desk software
Offers high quality scripts: eDating script, Affiliate manager script, zip code database, Locate Ip by country, Easiest Form2Mail
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Cerberus Helpdesk - Cerb5
Cerb5 is designed to improve your team's collaborative efficiency and execution by providing a platform for the creation of new tools and opportunities clustered around one of your most valuable (and possibly most >>
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Weblication - ProFault Web-Based HelpDesk Software
ProFault is our own web-based helpdesk management software package.
As well as being Fast, intuitive, scaleable and adaptable, ProFault offers users and managers all of the tools needed to run a large helpdesk operation >>>> -
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Bug-zero - Bug, Defect, and Issue Tracker Software
Bug-zero, a bug, defect, and issue tracking tool, a problem and incident tracker and change management system
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AppMaker with HelpDesk, Free Demo, WestHeaven.com
Database Application Maker, Includes HelpDesk Software, Free Demo, Create runtime applications with SQL statements, Windows 9X, Me, NT, 2000, XP, 2003, Vista.
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WhiteStone Technology
WhiteStone Technology offers a comprehensive solution for organizations to provide first class customer support service >>
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WN Help Desk Web
WN Help Desk Web is a shareware web-based help desk application that runs under Microsoft IIS. WN Help Desk Web Standard uses only a Microsoft Access backend database, while WN Help Desk Web Enterprise >>
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Wotnot Web Works - Helpdesk System
We have developed a helpdesk system for recording and monitoring requests for repairs or other works at properties by contractors. It is also a powerful diary planner and information system to help efficiently manage properties.>>
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Revelation Help Desk IT : Yellowfish
Help Desk IT, web based help desk and support tracking software for powerful reporting and integrated customer service tools.
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IMoncall - Help Desk Software |
Remote Support, Online Help Desk Management Solution, Delivering On Demand Remote Control of your customer's PC
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Artologic Helpdesk
Support software Artologik HelpDesk - a web-based support and trouble ticket software that is powerful and easy to use
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Sequoia ITSM
In the early years of managing technology, it was easier. You could keep everything required to manage effectively in your head. In today’s environment, the complexity, scope, and depth of all the moving parts make it impossible. >>
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Dell KACE™ Service Desk Management
The KBOX Help Desk Module provides an easy-to-use, comprehensive appliance-based alternative to traditional help desk management and desktop management software packages.
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Octopus
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service >>
Comments [0]Added by Lionel Lebreton on May 19, 2011- | ReList
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Freshdesk
Freshdesk comes bundled with best in class helpdesk features with powerful customization and automation features
Think of Freshdesk as your Support team Inbox, without the spam.
Freshdesk automatically converts customer >> -
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helpline-uk
helpLine. A fast, fully customisable and easy to update software solution for IT and non IT service management. ITIL V3 certified.
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SMART Suite by Internet Information & Technologies
Meet your needs for IT Help Desk, IT Service Management ITIL Solutions, Custom Software Development Services, Service Request Fulfillment, Corporate Website Solutions on a single platform of SMART Help Desk.
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SmarterTrack
Our customer service help desk software streamlines customer service communications with tickets, live chat, call logging, a knowledge base and more.
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HelpMeICT [free tool]
Get helpmeict at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Information Resource Manager [free tool]
Get Information Resource Manager at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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MyHelpdesk [free tool]
Get MyHelpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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PHP Helpdesk [free tool]
Get PHP Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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OcoMon - PHP [free tool]
Get OcoMon - PHP at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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OpenIT [free tool]
Get OpenIT at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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RT: Request Tracker - Best Practical [free tool]
RT is a battle-tested issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management, network operations, youth counselling and even more.
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osTicket: [free tool]
Open source support ticket system simple, lightweight, reliable, open source, and easy to setup and use.
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SAMOS HelpDesk [free tool]
Get SAMOS HelpDesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Mantis Helpdesk [free tool]
Get Mantis Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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ASTRES [free tool]
Get ASTRES at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Site Helpdesk [free tool]
Get Site Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Kwok Information Server [free tool]
Get Kwok Information Server at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Departmental Helpdesk [free tool]
Get Departmental Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Helpdesk Solutions [free tool]
Get Helpdesk Solutions at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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dotProject [free tool]
Get dotProject at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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FIREFLY [free tool]
Get FIREFLY HELPDESK FRAMEWORK at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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CS-Project [free tool]
Get CS-Project at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Hot Open Tickets [free tool]
Get Hot Open Tickets at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Slick-Ticket [free tool]
A trouble-ticket/help desk solution written by those who are tired of the bloated 'Industry Standard' systems
Designed by along-side many unsatisfied users of available ticketing systems; this is the most user-friendly, advanced ticketing system available. >> -
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eTicket [free tool]
Get eTicket at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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f2w helpdesk [free tool]
Get f2w helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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ICT Helpdesk [free tool]
Get ICT Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Yo Mama's PHP Helpdesk [free tool]
Get Yo Mama's PHP Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Bartley Helpdesk [free tool]
Get Bartley Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Huru Helpdesk [free tool]
Get Huru Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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ColdBrew Helpdesk [free tool]
Get ColdBrew Helpdesk at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory
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Sinergia - help desk framework [free tool]
Sinergia, open source, web &.net3.0, based framework for building help desk solutions (ticket management, case management, even order tracking)
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EasyAccess Business Solutions [free tool]
Industry best practices Help Desk, ITIL and ITSM Solutions. Free -- Incident, Change, Asset, Project, Service Levels, Purchase Order, Requisition, Reporting, Knowledgebase, Asset, Contact, Service Level Agreements, Notifications,...
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CloseIT Help Desk Software [free tool]
Help Desk Software. Multi-user IT service desk application to increase your support team productivity. Free version available. Drive costs down and productivity up.
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Bugzilla [free tool]
Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Despite being "free", Bugzilla >>
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versaSRS HelpDesk [free tool]
versaSRS HelpDesk is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improve the quality of your interactions with your employees, end users and customers.
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Qualitor - Software pra Help-desk, ITIL, SAC,
Software para Help-desk/SAC, gestão de atendimento e controle de inventário
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ManageEngine ServiceDesk Plus [free tool]
Free version of the ManageEngine tool, limited to 1 engineer managing a max of 25 workstations.
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UserVoice - Customer Feedback/Helpdesk Solutions
UserVoice’s simple engagement tools help you do more customer support and get more feedback in less time, without getting in your way.
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ServiceCogs
Simplified SaaS IT Service Management (ITSM) Software. Based on Operations Management techniques, elements of best practice frameworks including ITIL, collaborative technology and some good old common sense.
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Splunk Service Desk and Help Desk Solutions
Splunk eliminates up to 90% of service escalations, cuts problem analysis time from days to hours, and enables secure data sharing in service desks.
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Kovair
Kovair's global Application Lifecycle Management, Enterprise Service Bus IT Service
Management tools provide provides customers with an extremely flexible and globally
integrated platform for implementing a SDLC process collaborating on the ... -
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Helpdesk Web Interface [free tool]
Helpdesk Web Interface has release candidates now! Look for them in the helpdesk-unstable file tree on SourceForge. Next release (0.97) adds experimental IBM® DB2® support and a slew of other features, see CHANGES file below. Helpdesk's...
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Helpdesk-KIEV [free tool]
SourceForge presents the Helpdesk-kiev project. Helpdesk-kiev is an open source application. SourceForge provides the world's largest selection of Open Source Software. 1. WEB-Based Helpdesk Application 2. Internet commerce
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zenTrack [free tool]
zenTrackXoops is an open source application. zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System.
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HDS - HelpDesk System [free tool]
HDS will manage your TroubleTickets e.g. within your Organisation. Includes Features like: Create/Edit Supporter, Create/Edit Support Groups, Create/Edit Requester, Create/Edit TroubleTickets, Add/Save/Del Attachements to ...
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QuickTicket [free tool]
Open trouble tickets and helpdesk management system.
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NetSupport ServiceDesk
NetSupport ServiceDesk helps you effortlessly track, organise, manage and answer the toughest desktop support challenges, available as a standalone application or as an integrated module of NetSupport DNA.
Web-based and fully ....
Comments [0]Added by NetSupport on Aug 05, 2011- | ReList
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Psoda - Tools for professional people
Psoda tools help professionals to manage programmes, projects, requirements, testing and product development.
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uGovernIT
uGovernIT provides a simple but a complete IT Governance system including a ticketing system to manage service desk, a change management system, a project request and tracking system, asset management, and resource ....
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IT SmartDesk
IT SmartDesk is a cloud-based IT Helpdesk built using Social Media technology. Harness your organisation's latent IT knowledge by allowing anyone to collaborate on any support tickets
Comments [0]Added by IT SmartDesk on Jan 12, 2012- | ReList
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Asset Vision™ - Editions
Best SaaS based IT Asset Management tools. Compare Asset Vision Editions
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AJ Help Desk – Help Desk Software
AJ Help Desk - web based Help Desk Software offers easy handling tools that satisfy clients or customers. Powerful PHP based Help Desk Software caters you to operate in facile manner and support all your business activities.
Comments [0]Added by sridevikannan on Mar 20, 2012- | ReList
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BPMonline Service Desk | BPMonline
BPMonline, SaaS CRM and business process management solutions provider, today launches BPMonline Service Desk, a new cost effective web service desk management solution that will transform IT Service Management (ITSM) automation.
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IT Service Catalog | IT Service Management | IT Resource Management | PMG
PMG?s IT Service Catalog is the easiest way to create and publish an actionable IT service catalog for IT service management and IT Resource Management
Comments [0]Added by Andrew Kramer on Apr 28, 2012- | ReList






