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Updated by EQLIST on Jun 19, 2014
Headline for ENTREPRENEURS CUSTOMER DEVELOPMENT Questions?
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EQLIST EQLIST
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ENTREPRENEURS CUSTOMER DEVELOPMENT Questions?

What QUESTIONS do Entrepreneurs need to ask when focusing on successful Customer Development?

Source: http://eqli.st/five-key-customer-development-questions/

Am I addressing the pain points of my customers ?

Customers decide the sustainability of your venture. Make sure to understand and solve their pain points

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What are you doing to make your customer relationships durable?

What are you doing to make your customer relationships durable?

As opposed to, a single buying interaction.

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Will my target buyer buy> at my price point?

Will my target buyer buy> at my price point?
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Who is my ideal customer?

Who is my ideal customer?

Refer to customer persona

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How do my customers buy my product or service?

How do my customers buy my product or service?

Identify the buying process what are the significant milestones

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Who influences my customers throughout the buying process?

Who influences my customers throughout the buying process?
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What customer need is your product/service addressing?

What customer need is your product/service addressing?

There may be more than one need or 'pain point' that you are addressing.

How can I Incease my Customers' Loyalty and Encourage Repeat Purchases?

Here are 4 simple ways for you to increase your customers' loyalty and encourage repeat purchases: Always keep in touch with your customers. Your customers are your friends, treat them as one. The easiest way for them to forget you is to stop hearing from you.

Are my customers B2B or B2C?

Are you selling your product to other businesses or directly to the consumer? How should your marketing approach be different? It’s important to understand this difference. Question by @4Entrepreneur

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How will I give added value beyond what my competitors give?

How will I give added value beyond what my competitors give?

Question by @4Entrepreneur

Customer Service and Support Blog - IWantItNOW

This week, and most weeks, social media is on peoples tongue. It used to be only a marketing tool, and now is spreading to other parts of the business. It is used for communication with the customer both inbound, and outbound. Other technologies are prevalent, and proving that is a necessary in the business in order for great success.