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Although the nationwide, high street brands of opticians are widely available, independent opticians offer many benefits regarding the level of service and care provided, to ensure customers get the best suited glasses for their needs. From the initial welcome to aftercare check-ups, here are some of the reasons why choosing an independent optician will provide you with an all-round better experience and value for money.
As an independent optician we take on a personal approach to customers as opposed to meeting the targets of a sales orientated service. We get to know our clients by name and focus on their individual needs. Unlike the ‘in-and-out’ rush of a busy high street store, we spend as much time with you as necessary to provide a full eye examination and all parts of a sight test.
Independent suppliers can offer a higher quality of lens tailored to their clients, rather than a mass product which may not provide the best fit. At Optimum Vision Clinic we ensure we deliver the highest possible quality of prescription lens types on the market.
Unlike high street opticians we have more flexibility in the range of brands we stock. From quality affordable frames to designer brands, as an independent optician we have a wide range of products to allow our customers to achieve optimal vision in a style to suit them.
Glasses should be comfortable and practical, however they are also a great item to express your personality and complement your features. We are not sales driven; we are fully committed to the work we do and helping customers find what they’re looking for. That’s why we are honest about how we feel the frames look and whether there are better options.
Because of our wide selection of frames, lenses and products, we can offer competitive prices to suit our customers’ budget requirements and are happy to advise on cheaper alternatives if available. Large chain opticians often catch you out with offers that are sometimes too good to be true, which often lure you in, thinking you are getting a great deal.
We pride ourselves on our hardworking team who enjoy delivering exceptional customer service. As an independent optician, we care about the health of our clients and their sight, and it’s important to us to find the right solution for the individual.
