Technology

Customer self service portal gives rich features & flexible technology framework options to create your own portal. It also reduce operational costs & improve customer satisfaction.

A responsive kingfisher fashion odoo theme helps you to building your dream ecommerce fashion store with elegant looks & powerful features like snippets, sliders etc.

The most effective way of managing bulk order quotation and negotiation process for your Magento online store is by using Magento Quotation Manager extension.

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More and more organizations realizing the benefits of a customer management strategy and implementing CRM systems. But successful implementation of a CRM system within an organization is easier said than done. Introduction of a CRM system requires a change in approach to customer management at the organizational level. Its not the concern of merely a department – whether marketing, sales, or IT. On top of all this, many organizations also hear scary stories of failed CRM experiments at other organization and hence, don’t want to commit to a CRM strategy themselves.

Customer Relationship Management (CRM) is really an age old business practice of take care of your customer’s requirements for a mutually beneficial relationship. However in the modern business, just like everything else, CRM also has evolved from being just a business strategy to a software dependent business strategy. So the future of CRM is also a glimpse of the future of technology. In the infographic below, we have covered 8 such trends that are as much about the future of CRM as they are about the Future of technology itself.

Looking for a better way to manage customers to grow your small business? What you need is a Customer Relationship Management (CRM) system. A CRM system is a business tool that assists you to do more with your customers by managing the customer data and provides a 360 degree view of your customers. CRM is not just for large enterprises. Today there are many CRM tools that fit every budget and are also highly robust and customizable.

Customer Relationship Management (CRM) is really an age old business practice of take care of your customer's requirements for a mutually beneficial relationship. However in the modern business, just like everything else, CRM also has evolved from being just a business strategy to a software dependent business strategy. So the future of CRM is also a glimpse of the future of technology. In the infographic below, we have covered 8 such trends that are as much about the future of CRM as they are about the Future of technology itself.

Ecommerce is dominated by how the Amazons and Ebays of the world are changing the retail industry and how the world shops. In all geographies you will also find local e-tailers who aspire to be Amazon someday. Amidst all this clamor little attention has been paid to B2B ecommerce and how it is changing the way corporations supply and procure materials.

Keep accurate record of your purchase orders & manage your business efficiently avoiding any mismanagement using Purchasing Assistant plugin for Dynamics CRM.

Desktop technology has shifted to mobile, and Mobile Sales Management solutions are at the forefront of change. CRM based Mobile solution boosts the business sales by offering mobile friendly features like location of a contact or a lead on map.

The growth of mobile usage in recent years has increased to a great level. As adoption of mobile continues to grow and organizations become more compromising in work arrangements to their employees, conventional desktop applications such as CRM are moving into the mobile arena.

Pharmaceutical companies used to sell treatments only to hospitals and doctors. Today, both patients and physicians expect easy access to in-depth drug information. It enables your sales team to sell more effectively, and deliver better care, with customized data and responsive support for every patient.

Availability of customer information in real time and from any location enables a strong business window for adopting a mobile solution.The vastly different gains of various mobile CRM apps as well as the changing matrix of devices retard an otherwise easy business decision.

If there is one trend booming in 2015 that has set the pace with the market, it would be Mobile Commerce – more precisely mobile payments & digital wallets. With the majority of mobile pay players, it has been discovered that various technologies support smart phones and increase the opportunities for mCommerce payment. The evolution of mobile commerce is paving the way for online store owners to flourish with a plethora of great results. Not only does it benefit the merchants, but online shoppers also prefer to go with digital payment methods because it is efficient, quick and cost-effective!

All the customers don’t have the time to hang around for delivery of their purchase, so need of the hour is to use Delivery Date Scheduler. Regular delivery will go well with few clients but most of them would not prefer to wait longer and will be willing to pay for preferred delivery schedule

Now stay connected with your business and customers anytime, anywhere using your handset! Access all SugarCRM modules from your mobile and manage your store on your move.

Now stay connected with your business and customers anytime, anywhere using your handset! Access all SuiteCRM modules from your mobile and manage your store on your move.

Customers are the kings, no matter what the business is. The modern organizations need to manage their users and customers to avail the desired results. Customer portal is one such solution that helps improving the business functioning. Customer service is the game changing element of any business. Poor customer service directly affects the sales and profit generated.

In the eCommerce era, only the websites suiting customers' requirements can survive in the competitive global landscape. We cannot decline the fact that the eCommerce market supports innovation and creativity.

Don’t get scared by this harsh reality! Unfortunately, it is true! How hard it is to believe that the place where you spend your whole day is just filled with friend-like competitors?

Employees of enterprises are humans too. Thus, there should not be any objection if they share the above phrase. Modern leaders’ and enterprises identify the talent and use such talents in a right way.

What if you are thinking to promote your business in a non-English geographical location? Is your business website capable of delivering the exact message you wish? Is English really a universal language that is accepted across the globe? What about the places where English is considered as second language? Do not let geographical and lingual difference restrict the success of your online store.

What, if your newly bought smartphone stops working? The very first thing we generally do is contact customer service for assistance. You usually rush to the customer care or the vendor from where you purchased the handset! You may get frustrated often if not well assisted by the vendor, which may lead to negative remarks against the vendor or company. This exhibit how important is tech support for the flawless functioning of any company.

To make it happen several companies, today, emphasis their customer experience management efforts around analytical data to gain insight into the real time customer behavior. It has been revealed from studies that 90% of organization decision-makers believe that delivering a good customer experience is vital to their company's success.