Running a online business, Customer service should be your top priority - Why? because it not just about keeping customers happy but happy customers bring more business :) But how to keep your customer support in check?
Help Desk Software plays important role to keep you on top of every conversation that is happening between your support team and customers. I have tried and tested below systems and feel are the top 5 best help desk software's.
Customer service software and support ticket software by ZendeskĀ®. Web-based help desk software used by 40,000+ organizations worldwide. Free 30 day trial!
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month. Free trial.
Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Starting at $30/month.