Words & Phrases tips

I overuse this with clients and customers. Another way to casually say "tell me if you have an opinion about this, one way or the other, or don't - either's cool..." in fewer words?

I've found myself writing the phrase "as soon as possible" just too often. Sometimes I wonder if it sounds a little rude. How can I convey the same meaning in a more polite way but without losing s...

I recently came across a Pantene ad that went viral in June. Besides highlighting the flawless and beautiful hair of the actresses, it features multiple situations where women unnecessarily say "sorry" - a verbal tic that, for many women, has become entrenched in everyday conversation.

Every once in a while in a sale, people stop responding to my emails. No matter what I did, no matter I tried, no matter what I hoped for, I couldn't seem to get an answer from them . At first, I couldn't find the right words to say.

All the resources you need to power your business emails and take control of your career.

Read on, in the next few minutes we'll explore ten examples of good copy living (and selling) out in the wild ...

Read on, in the next few minutes we'll explore ten examples of good copy living (and selling) out in the wild ...

What is the best way to say thank you? How to say thank you? This is a very popular question that many of our students often ask. In fact, there are several ways to express your gratitude! In this article, we will look at the various ways of saying 'thanks', and how they would differ in a number of situations.

Have you ever sat down to write engaging content and started feeling like your mind was going a thousand miles an hour? You can't stop thinking about the gallon of milk you need to pick up before dinner, the bill you need to pay before noon, the emails sitting and waiting for a response, what your next product is going to be etc.

1. Marketing is enthusiasm transferred to the customer. Expecting customers to get excited about your product without your help is expecting too much. 2. Content is customer success. While effective teaching requires more than education (motivation, modeling, entertainment, etc.), the bottom line is that content succeeds when it helps customers succeed.

Are you struggling to generate leads for your business? I'm about to show you a way to do that easily, using high-quality content. In modern SEO, there is a huge demand for high-value content from users. If you meet that need, your users will trust you.

Have you ever felt like your blog's audience wasn't growing fast enough? You're not alone. Every blogger has had that feeling. So what can you do to make it happen? It all starts with a strategy focused on putting your visitors first and I'm going to show you exactly how.

This video was created by after I have had several Insurance agents from around the company inquire as to how I was being successful in the Insurance Business. I developed and Instituted this survey as a marketing tool, and a way to prospect for Insurance clients, and set appointments.

Need more traffic to your great content? Here's the fastest way to get it.

If there is a “Copyblogger formula” for great content, it’s this:

Killer headline + Incredibly useful information that benefits readers + Lively, interesting writing = Genuinely great content

Proper sentence structure may sound overrated, but think of this way: After someone reads our email, do we want the main takeaway to be the core message or the fact that we misused a semicolon? We're guessing the former. We'll start with six punctuation-specific tips to keep our emails punctuated pristinely, and then dive into other copy tips.

Chapter 14 With all of these emails, you don't want to memorize them or copy/paste them out of some list. Remember, I said I'd help with making you faster at answering emails, not just add more steps to it. It's tempting to go with the infamous canned email reply. Don't.

How we performed last month is put behind us, and it's all about this month. We either contact new clients or ... begin our cadence of follow up emails. Problem is, it's much too easy to send a generic, "just checking-in" follow up email. That said, the process of contacting a prospect can be overwhelming.

The best part of a vacation is taking time off from work. The worst part is returning to an overflowing inbox. The same happens when I attend a conference or spend a day in meetings. Looking at my own schedule reminds me that if I email someone and they don't get back to me in a couple days ...

A few months ago, I connected with potential guest writers for the Sidekick Blog. I spoke with each of them over the phone and we even outlined the core content of their respective posts. We truly had a real business relationship established. Then a few of them fell off the face of the planet.

In March this year, both MF and MY were hospitalized one after another. Now that the ordeal is over, I thought I would share my experience, so that you would know what to expect in the event TOUCH WOOD! your child is admitted. MF was having serious vomiting and stomach pain one night.

A few months ago, I connected with potential guest writers for the Sidekick Blog. I spoke with each of them over the phone and we even outlined the core content of their respective posts. We truly had a real business relationship established. Then a few of them fell off the face of the planet.

The best part of a vacation is taking time off from work. The worst part is returning to an overflowing inbox. The same happens when I attend a conference or spend a day in meetings. Looking at my own schedule reminds me that if I email someone and they don't get back to me in a couple days ...

How we performed last month is put behind us, and it's all about this month. We either contact new clients or ... begin our cadence of follow up emails. Problem is, it's much too easy to send a generic, "just checking-in" follow up email. That said, the process of contacting a prospect can be overwhelming.

We've all done it. When we're desperate to hit quota, pining for that extra boost in our check, or just completely lost on how to re-connect with a prospect. We send that dreadful "Just Checking In" email that means ... absolutely nothing.

Sometimes I look through my manager's inbox and I can't believe how much stuff they get sent. Set aside emails from colleagues and clients they have hundreds of emails from professional organisations, upcoming conferences, travel companies and not to mention lots and lots of sales requests.