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Updated by Joanne Sorensen on Dec 11, 2017
Headline for Procedures that are easy to read and understand
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Procedures that are easy to read and understand

Often, procedure writers don't know which planning techniques, writing strategies, or document design solutions will help them develop procedures that people will want to read. This list provides links to some of the resources that I have used to help me in my work as a procedure writer.

HSE UK - Procedures and human factors (briefing note)

procedures#human#factors#writing

HSE - Operating procedures and human factors

This Technical Measures Document refers to Operating Procedures. Related Technical Measures Documents are: The relevant Level 2 Criteria are: There have been numerous recorded incidents where failings by operators have been the major contributing cause of major accidents. Provision of clear, concise and accurate operating procedures is the most effective measure to prevent, control and mitigate such events.

Procedures, including method statements, work instructions, permits to work etc, are agreed safe ways of doing things. They usually consist of instructions and related information needed to help carry out tasks safely. Procedures may include step-by-step instructions, checklists, decision aids, diagrams, flow-charts and other types of job aids.

HSE - UK Introduction to human factors

Reducing error and influencing behaviour (HSG48) is the key document in understanding HSE's approach to human factors.

Effective Procedural Practices: ASM Consortium Guideline

Effective Procedural Practices: ASM Consortium Guideline [ASM Consortium, Peter Bullemer, John Hajdukiewicz, Catherine Burns] on Amazon.com. FREE shipping on qualifying offers. These ASM Consortium recommendations can be used to assess and improve procedural operations practices from the perspective of the impact on operator effectiveness.

The RBPS element that ensures proper development, timely maintenance, and consistent use of operating procedures (procedures) is one of nine elements in the RBPS pillar of managing risk. Section 10.2 describes the key principles and essential features of a management system for this element.

You will be able to download and print a certificate for these PDH credits once the content has been viewed. If you have already viewed this content, please click here to login. Specific requirements exist in all Safety Management Systems Guidelines/Requirements (e.g., Process Safety Management, Risk Management Program, Safety and Environmental Management Systems) for the creation, content, quality review, and periodic update/certification of Operating Procedures.

CCPS - Guidelines for Writing Effective Operating and Maintenance Procedures | CCPS

The EPA investigation of a 1994 chemical plant tragedy concluded that "the explosion resulted from a lack of written safe operating procedures..." While good written procedures can't guarantee zero accidents, they can reduce the number of accidents caused by human error.

You will be able to download and print a certificate for these PDH credits once the content has been viewed. If you have already viewed this content, please click here to login. A procedural operation consists of a set of tasks that are conducted in a set way time-after-time to achieve a certain goal such as starting or shutting down a unit or making a product.

Past, Present, and Future Contributions of Cognitive Writing Research to Cognitive Psychology

This volume tells the story of research on the cognitive processes of writing-from the perspectives of the early pioneers, the contemporary contributors, and visions of the future for the field.Writing processes yield important insights into human cognition, and is increasingly becoming a mainstream topic of investigation in cognitive psychology and cognitive neuroscience.