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Updated by Noz Urbina on Feb 14, 2015
Headline for ALL the channels that make up Omnichannel
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Noz Urbina Noz Urbina
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44 items   1 followers   0 votes   130 views

ALL the channels that make up Omnichannel

We're making a list of ALL the channels, platforms and deliverables that make up ‘Omnichannel’. It’s a social brainstorm, so don’t hesitate to add what you think is relevant.

After we're done, we (me & industry buddies) will collate this into an uber-infographic for you, your colleagues & your boss the full breadth of what "Omnichannel" entails. Linking to examples of output is great!

If you think your item is industry specific, please tag it.
44

Customer Service Real-Time Assistance (text/chat)

Customer Service Real-Time Assistance (text/chat)
43

Customer Service Real-Time Assistance (Phone)

Customer Service Real-Time Assistance (Phone)
42

Google+

Google+
41

Facebook

Facebook
40

Orkut

Orkut
39

Tuenti

Tuenti
38

badoo

badoo
37

Pinterest

Pinterest
36

Transmedia character-based storytelling

Transmedia character-based storytelling
35

Out-of-home digital displays

Out-of-home digital displays
34

Interactive voice response systems

Interactive voice response systems
33

In-game advertising

In-game advertising
32

Interactive product demos

Interactive product demos
31

Training Guides / Materials

Training Guides / Materials
30

In-App Help

In-App Help
29

Product Documentation / User Assistance

Product Documentation / User Assistance
28

Word of mouth

Word of mouth
25

Social Media (Generally)

Social Media (Generally)
24

Shelf-space positioning

Shelf-space positioning
23

In-store signage

In-store signage
22

Product Packaging

Product Packaging
21

Product Placement (TV, Film, Music Videos)

Product Placement (TV, Film, Music Videos)
20

Branded Collateral (Events, 3rd Party)

Branded Collateral (Events, 3rd Party)