Words are powerful in changing anyone's moods. Giving accurate information is one thing, but saying words that can make people feel better is another. Agents from your call center in the Philippines are trained rigorously to sound therapeutic and sincere over the phone.
Connie Lansangan is a content writer for Open Access BPO, an outsourcing firm in the Philippines. With many years of experience in the outsourcing industry, she uses her knowledge and skills in wr...
Connie Lansangan
