Customers can end a conversation right away if it is an unsolicited call. Avoid this by improving your sales skills over the phone. Making an outbound sales call can be intimidating. Since the process does not involve face-to-face interaction, agents must perfect their phone sales skills to immediately catch the attention of their customers.
Connie Lansangan is a content writer for Open Access BPO, an outsourcing firm in the Philippines. With many years of experience in the outsourcing industry, she uses her knowledge and skills in wr...
Connie Lansangan
