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Updated by Mederose Mente on Aug 18, 2014
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Inbound Call Center Philippines

The Importance of Telephone Answering Service to Medical Spas

It may have been used or applied many times in several given situations, but 'first impressions' really are crucial. It could mean everything, particularly in medical spa services. First impression can mean a lot given that the telephone represents most people's primary notion of your business.

The Power of Communication: The Value of Outsourcing Live Answering Service

Resources may be an issue when running a small business, unlike some large companies that can manage to invest anytime or whatever they need to improve their operations. And that includes providing full-time work for a receptionist. Often times, company owners are too busy dealing with other important matters such as a handful of paper works and multiple appointments etc.

Did You Know a Call Center Can Take Care of Your Customers?

Today's customer is often described as being "a tough one". Things (and customers) are just a tad different from how they were a few years ago. Today's customer knows what he wants, and even knows how to get it-one of these "wants" being the despite for good ol' customer care.

Philippine BPO Industry Taking the Lead

It is indisputable that Philippines have become the most popular BPO industry hub. This notion and the laidback development of the business process outsourcing industry of India have led to the idea that the country needs some critical rebranding. Numbers don't lie and they are losing their edge to the Philippines as the top BPO destination in the world.

How to Transform Your Contact Center into a Sales Powerhouse

Companies are putting a lot of effort to gain revenue from what they have invested on their businesses. Eventually, these investments can be regained. But what businesses are aiming for is the continuous flow of profits flooding their accounts. And that can be achieved by having a consistent performance in sales, particularly on the end of contact centers, order taking etc.

Advantages of Outsourcing Appointment Settings

Over the years, outsourcing is proven to be an effective means of improving one's business, whether small or large scale businesses. A lot of companies are moving towards outsourcing for the reason that the benefits are simply great and the possibilities are endless.

Thriving BPO Destination hubs in Philippine Provinces

The Philippines - especially Metro Manila - is synonymous with world-class business process outsourcing (BPO) industry. The international community has recognized this and the Philippines is now the top destination for companies that looking for inbound customer service, lead generation, data processing and back-office support.

Open on Holidays: Some Call Center Channels to Leave Open for Business

Thanksgiving and Christmas, along with New Year's Eve, are arguably three of the most celebrated (and the busiest) days of the year. On these days, everyone stops and takes time out to gather with family and friends to give thanks and usher in new beginnings.

Be Updated: It's the Best Way to Prepare for Those Holiday Calls

We live in an ever-changing world. Cars, gadgets, fashion-these are just some of the things that change ever-so-quickly. It has even been said that a phone you bought yesterday will be obsolete in about a week-or less.

Better Business with a Call Answering Service

Businesses that aim to build up returns and establish a good reputation must think of smart ways on how to be competent in order to ultimately achieve success. There are efficient systems that most business owners acquire just to improve the company's function and business operation, especially when you're dealing products and services.