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Updated by Brian Clark on Apr 21, 2014
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Brian Clark Brian Clark
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9 Ways to Make Your Performance Management More Effective

These are some tips to help you make performance management a positive contributor to organisational health and competitive advantage.

1

Performance is a Process

Performance is a Process

Performance management is a process and not an event. Include performance management in one-to-one meetings between managers and employees throughout the year. This can include discussions on barriers to execution, lack of clarity on projects/tasks, resource availability, learning opportunities among many other

2

Forms

Forms

Create easy to use and easy to understand performance appraisal forms whether they are online or paper based. I have seen some that include scoring formulas and ranking scales that are way too complicated.

3

Strategy

Strategy

Ensure there is ‘line of sight’ between an individual’s goals and the organisation’s strategy.

4

Coaching

Coaching

Offer coaching and interpersonal communication skills development to managers who may need this training to conduct better performance appraisals and strengthen interpersonal relationships.

5

Competencies

Competencies

Include competencies in the appraisal as one means of structuring development plans.

6

Follow up!

Follow up!

There must be follow up actions from the performance appraisals. Too often appraisals are filed away never to be seen again.

7

Management accountability

Management accountability

Ensure the whole performance management processes are on the radar of the management team. Performance management should be a regular topic in meeting agendas dealing with organisational health, succession planning, tactical and strategic decision making.

8

Quality Control

Quality Control

Perform some quality control by undertaking interviews with selected employees to gain feedback on how satisfied they are with the performance management process. Look for some common feedback and ask some good questions to learn how the process can be improved.

9

Face to face meetings

Face to face meetings

Your performance appraisal process should include at least one face-to-face meeting with the manager and employee present. At the very least this could be an online meeting with cameras turned on. Believe it or not, I have worked with one company that had a performance appraisal process that only included inputs from the manager and employee entered separately.