18+ Customer Experience / Voice of Customer

KANA provides CRM Solution which helps the world's best known brands master the customer service experience & knowledge management. Its customer service solutions help companies to create consistent, knowledgeable conversations with their customers across every channel like phone, email, chat and web.

Verint solutions capture, distill, and analyze complex and underused information sources (such as voice, video, and unstructured text) to help organizations make timely and effective decisions.

Best Buy, the largest retailer of technology and entertainment products, had over 1.5 billion conversation occurring with its customers in its store, over the phone and over emails. The company knew that the most valuable insights were derived from conversations the "Blue Shirts" had with their customers in the stores.

Customer Experience Management software as a service solutions connecting the voice of customer with enterprises every minute of every day.

Understand visitor intent - Uncover the real intent of your website visitors and the barriers that prevent prospects from converting with Qualaroo Insights. Harness visitor intent - Qualaroo Convert adds the ability to serve targeted calls to action, lead gen forms and route visitors to drive conversions in real time.

Create Customers for Life Allegiance products help you manage and improve the customer experience to retain more customers. Technology with Swagger Big data, cloud-based, flexible service model, and integrated data mining - your CX program will flourish on the only platform that can deliver it all.

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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Kampyle customer experience management (CEM) solutions help enterprises strengthen bottom-line results by placing the customer at the heart of their business.

Gainsight is a complete Customer Success platform that enables customer-driven companies to proactively manage retention, reduce unexpected churn and identify up-sell opportunities using customer intelligence and automation.

Genesys is a leading provider of multi-channel customer experience and contact center solutions, with over 3,500 customers in 80 countries.

Companies now can accurately capture the customer’s experience in real-time, immediately analyze a combination of behavior and profile

ForeSee measures the customer experience through the lens of customer satisfaction for web, mobile, contact center, stores, social media, and customer relationships.

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Stories of how companies just like yours are building healthly feedback cultures using Customerville.

Every customer has an experience to share. It's up to you to provide them with a platform to share it. Confirmit Horizons is that platform. Confirmit's leading VoC solutions makes it easy for your customer to share feedback and collect through mobile, web, paper, phone and more.

Mindshare Technologies works with clients in retail, food, and lodging to provide customer experience surveys and enterprise feedback management.

OpinionLab is the global leader in omnichannel Voice of Customer (VoC) feedback solutions, serving a prestigious client list that includes half of the Fortune

SurveySensum is an AI-Enabled Customer Experience Management Platform that collects customer feedback in real-time and offers actionable insights for improved business decisions.

We specialize in Customer Experience, Employee Experience, Hospitality Experience, and Activation Experience.

Our vision is to make market research accessible and affordable to all the SME’s and help them make better business decisions backed by data thereby reducing the chances of failure.

We have our offices in Jakarta, Singapore, and India and we aim to make businesses more customer-centric.