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Updated by Scott Brinker on Jul 08, 2016
Headline for 13+ Calls & Call Centers Tools/Platforms
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13+ Calls & Call Centers Tools/Platforms

eGain: Multichannel Customer Engagement Software & Customer Service

Looking for customer engagement software? eGain is the leading provider of multichannel customer service software, web customer service software, live chat software & more. To find more about our services, visit us online.

Vontio - Call Tracking Software for Businesses & Agencies

Call Tracking software shows you where your phone calls are coming from, and we're the leader in phone call tracking and analytics. Free trial available!

Ifbyphone | The Leader in Voice-Based Marketing Automation

SaaS solution to measure, manage, and automate sales and service calls. Call tracking, voice broadcasting, hosted IVR, virtual call centers, and more.

LiveOps Cloud Contact Center | On-Demand Customer Service and Support Solutions

Now with social customer service, LiveOps cloud-based contact center dramatically improves customer service and customer support experience.

Twilio Cloud Communications - APIs for Voice, VoIP and Text Messaging

Twilio lets you use standard web languages to build voice, VoIP and SMS applications via a web API. Build the next generation of communications with us.

Invoca | Inbound Call Marketing Automation

Invoca is call marketing automation. Drive, track and automate inbound calls for better leads, greater marketing insight, and more customers.

Call Tracking - Phone Call Analytics for PPC, SEO, and Offline Marketing

Call tracking, recording, and analytics. Optimize your marketing and increase ROI with call tracking. Metrics for PPC, SEO, and offline ad campaigns.

Call Tracking Software | Call Tracking Numbers

CallModo makes call tracking super simple by enabling you to create call tracking phone numbers in a snap and track calls made to those numbers.

Phone Numbers, Voice Broadcasting & Auto Dialer Software | CallFire

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing. Try CallFire for FREE!

Call Center Software | Cloud Contact Center | Five9

Call center software from Five9 is the leading cloud contact center software solution, bringing the power of the cloud to thousands of customers worldwide.

ResponseTap - US Phone call tracking & web analytics

ResponseTap offers one of the most comprehensive visitor level call tracking solutions for businesses, marketing agencies, franchises and networks.

Call Tracking, Phone Call Tracking, Analytics and Solutions | CallSource

Call Tracking, Phone Call Tracking, Analytics and Solutions | CallSource: CallSource is the industry leader for call tracking, lead management and business analytic solutions. Maximize your marketing dollars and get measured results with CallSource.

Mongoose Metrics | Call Tracking Analytics - Mongoose Metrics | Call Tracking Analytics

Enterprise Call Tracking to the Keyword Level for Businesses. Mongoose provides Phone Call Tracking and Enterprise Software Integrations to help you model offline and online conversions.

CallTrackingMetrics: Call Tracking & Analytics for Advertising

Track the performance of your advertising with instantly activated tracking numbers in 30 countries. Integrate with Google and track down to keyword level.

  • Co-founder and CTO of ion interactive and author/editor of the Chief Marketing Technologist Blog,

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