Greet your guest and be friendly. Acknowledge them and engage them in conversation, even if it’s just a simple “Welcome to my business and to the San Jacinto Valley.
2
Go the extra mile.
If they ask a question, find them the answer. Make a phone call, look for an answer on the internet, do whatever you can to let the visitor know you want to help them enjoy the area by doing whatever you can for them.
3
Know Your Destination
What's on offer – tourists are looking for experiences that they cannot get at home. In this case, become familiar with what our website www.visitsanjacintovalley.com is highlighting. The website is a wonderful overview of experiences that are found in the San Jacinto Valley area that make our destination special and different from others. There is also a calendar of events listed on the website so you stay up to date with what is happening in the valley at any given time. Also, visit our two chambers of commerce and make sure you know what they offer by way of visitor services.