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Updated by Ashish Gupta on Jun 24, 2014
 REPORT
Ashish Gupta Ashish Gupta
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8 items   3 followers   7 votes   98 views

How Listly can possibly auto cleanup bad lists to improve content quality

As Listly grows in size, spammers will intrude. To focus on providing quality content, Listly can clean up the annoying lists. However, it is quite a tricky thing to do without offending some community members! This list tries to capture some of the ways navigate this tricky landscape of moderation. Suggestions and votes are welcome!

6

Lists with a few items

Lists with a few items

Any lists with 0-x items should attract a delete notification to the owner. x=4 is good in my opinion. The owner should have y days of time of improve the quality of the list. After this time period the said list can be quarantined to a private space. The user can bring the list back to public existence after honoring the predefined value of x.

To gamify things, quarantine of a list can attract negative points and rank degradation for the owner.

4

Lists with extreme typos and grammatical errors.

Lists with extreme typos and grammatical errors.

In my opinion, such a criteria for quality improvements is a must. We only communicate something like 7% of the intended content+emotion via plain text. Folks who cannot communicate well using plain text have no reason to communicate at all.
Lists in dire straits of writing style-related updates, can be candidates to quarantine and notify their owners. Delete after no improvements.

5

Lists with negligible engagement

Lists with negligible engagement

A few lists that unfortunately receive negligible hits, views, time spent on list, etc. can be candidates for cleanup. Send the owner an email(?) notification to bring up the engagement within x number of days. After that quarantine the list. Delete the list after y days.

The criteria for quarantine could be some of these proposals.
If a list is tagged with hashtag, then the list should receive 0.x% of the hits received on all the lists with that hashtag.
If the list caters to a particular topic, it should get 0.y% of views on that topic. A list should have, at least, z seconds of time spent on it by the visitors.

3

Merge similar lists?

Merge similar lists?

I don't like to see, say 3 lists with 40% overlapping content. In an ideal world, users should know better and provide a one-stop shop--a well tagged, uber list--than make multiple lists with redundancy.

This won't happen often in real world. So some lists are left behind with low engagement, low quality content, distasteful tagging, etc. How about merging overly similar lists to provide consolidated view to users?

It is easier said than done. It is more of a soft issue than a technical one. Hence the '?' in the item name.

It'll be a sensitive thing to request, say three users to delete or merge their lists, while losing moderation control. Can Listly come up with some algorithm to merge similar lists OR better still not let users create extremely similar lists in the first place?

Possibilities:
1. While creating a new list, redirect me to an existing lists, if one exists, based on my new list's title, tags, a few items added.
2. If one of the overlapping lists has markedly low engagement w.r.t. to the other, then merge them in favor of the latter.

2

Crowdsourced item rejection - Send to trash

Crowdsourced item rejection - Send to trash

If multiple people tag an item as "trash" or as a duplicate it can get sent to the "Trash". The owner can come along and clear up later

We have ReList - perhaps we need a "DeList"

1

Better Images

Better Images

Let people suggest tags, or images for items or for the list itself.

7

Let people tag / categorize for items

Let people tag / categorize for items

Let people drag items on to tags or suggest new tag.

Let the owner limit which tags can be used/shown

It's all about density of use - to aid findability

8

Offensive content or links

Offensive content or links

Hate-inducing content, racial content, pornographic content, etc. should not be welcome on List.ly. It can also be genuine content about or useful backlinks to sensitive topics or items. Then how to decide what to retain and what to remove? Crowd-sourcing based moderation is one way for the community to flag such content. Automatic flagging by an algorithm is another method to bring to attention potential candidates for flagging.

Also, see http://en.wikipedia.org/wiki/IknowitwhenIseeit.

  • Ashish Gupta

    PRO CURATOR

    Ashish has several years of experience working with content. He is a technical communicator and a community builder by profession; UX advocate and a quality champion by nature; and a Chemical engineer from IIT Bombay by academic qualification.

    In his spare time he likes to spoil his son silly, test workflows, identify usability enhancements and new features in software that he uses, and indulge in the online communities. Other interests areas in which Ashish dabbles are Instructional content, eLearning, social media, SEO, project management, life skills, watching soccer, fantasize about running long marathons some day, and occasionally trekking in the Himalayas.

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