Looking for the best WhatsApp CRM to streamline your business communication in India? This curated list features top-rated platforms like Finbite, WATI, Interakt, AiSensy, Zoko, and Gallabox — compared across pricing, features, and local support. Whether you’re a tax consultant, D2C brand, coaching center, or real estate agent, you’ll find the right tool for your workflow here.
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Finbite is India's most affordable all-in-one WhatsApp CRM with no-code chatbots, CRM with tags/filters, broadcasts, and Google Sheet + FB Lead integration. Ideal for tax firms, ecom brands & coaches. ₹8,999/year with unlimited users.
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WATI – CRM + Shared Inbox for Support Teams
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WATI is known for its shared inbox, API access, and team collaboration tools. Pricing starts at $49/month (~₹40,000/year). Better suited for mid-size teams with technical support staff.
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Interakt – WhatsApp CRM for D2C & Ecommerce
Used by Shopify and WooCommerce sellers, Interakt is great for managing orders, sending updates, and engaging via broadcast templates. Clean UI, but limited support for service businesses.
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AiSensy – WhatsApp Automation Starter Tool
Affordable entry-level tool focused on broadcasts and template-based replies. Decent for solopreneurs, but lacks built-in CRM or advanced routing options.
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Zoko – WhatsApp Sales Platform with Deep Integrations
Zoko is great for Shopify-heavy brands needing WhatsApp sales funnels. Offers conversation tracking, cart recovery, and bulk outreach. More complex UI and costly setup.
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Gallabox – AI-Driven WhatsApp Chatbot CRM
Advanced AI chatbot platform built for multilingual businesses. Offers flow builder, CRM, and marketing automation. Takes some time to onboard, but worth it for large teams.