Sysomos is the leading provider of social media monitoring and analytics tools. Features include Sentiment Analysis, Workflow Management, Facebook and Twitter integration.
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This educational video explains all you need to know about boolean queries. It covers use of AND, NOT, and OR operators so that you can construct precise queries when using Sysomos products for social media monitoring. This video explains the difference between simple Google-style queries used to "find" content vs more sophisticated Boolean queries needed for precise analytics.
