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STRUGGLING WITH YOUR IT SUPPORT?
CYBER904 Has Your Back – Fast, Reliable, and Proactive IT Solutions
The average amount of time it takes for one of
our clients to get on the phone with a technician who can start working on resolving their
problem is 3.5 minutes. We know you’re busy and have made a sincere commitment to
making sure your computer problems get fixed FAST. And since most repairs can be done
remotely using our secure management tools, you don’t have to wait around for a
technician to show up.
You deserve to get answers to your questions in PLAIN ENGLISH, not in
confusing technical terms. Our technicians will also not talk down to you or make you feel
stupid because you don’t understand how all this “technology” works. That’s our job!
Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free!
When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget, with no excuses.
By utilizing cloud computing and other advanced technologies, we can eliminate the cost, complexity and problems of managing your own in-house server while giving you more freedom, lowered
costs, tighter security and instant disaster recovery.
Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
Many IT companies don’t provide clear documentation of network resources, passwords, and more—keeping clients “hostage” and afraid to switch providers. That’s unethical and unprofessional. We’re different. You’ll get full, easy-to-understand documentation of your network, software licenses, passwords, and hardware. We keep clients by delivering outstanding service—not by keeping them in the dark.
