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Updated by ajptowing-com on Jan 06, 2025
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What to Do When Your Car Breaks Down: A Step-by-Step Guide to Getting Towed

Breaking down on the road feels stressful but knowing what to do helps make towing your car easy and simple. Here’s a short guide to help you manage the situation well and get moving again. These tips can be very helpful for everyone because no one knows when they’ll have to deal with a situation like this.

1

Move Your Vehicle to a Safe Spot

Move Your Vehicle to a Safe Spot

Steer your car to the side of the road or a safe spot to keep traffic flowing and stay safe. This is to ensure your safety while you try to figure out what to do. Find a safe spot on the road while you wait for the towing company to send their tow truck.

2

Turn on Hazard Lights

Turn on Hazard Lights

Turn on your hazard lights to let other drivers know your car stopped and needs help. This will keep you and other drivers safe, especially at night, but during the day as well.

3

Assess the Situation

Assess the Situation

Figure out what’s wrong with your car. Knowing if it’s a flat tire, engine trouble or something else helps when you call for towing help. If you give more information to the towing company, they can come prepared, and help you a little better.

4

Call a Reliable Towing Service

Call a Reliable Towing Service

Call a reliable towing company like AJP 24X7 Towing Ltd. Be ready to tell them your location and a brief description of the problem. Also make sure the towing company in Surrey you're calling has the equipment required to tow the type of vehicle you need to move.

5

Provide Accurate Location Details

Provide Accurate Location Details

Use GPS or nearby landmarks to give clear directions to your towing provider ‒ helping them find you quickly. You can also share your current location with the tow truck driver so that they can find you easily.

6

Ask About the Service Type

Ask About the Service Type

Confirm if you need flatbed towing, vehicle recovery or another specific service that fits your situation. If all depends on the type of vehicle you have and the type of problem you’re facing.

7

Remove Personal Belongings

Remove Personal Belongings

Before the tow truck arrives, remove valuables and personal belongings from your vehicle for safekeeping. Just to keep your belongings safe and to avoid any confusions in the future.

8

Stay Safe While Waiting

Stay Safe While Waiting

Remain inside your car or in a safe area nearby, especially if you’re on a busy road, to avoid potential accidents. Don’t wander onto the oncoming traffic looking for help. Remember that your safety is very important.

9

Follow Instructions from the Tow Operator

Follow Instructions from the Tow Operator

Once the tow truck arrives, follow the operator’s guidance for securing and towing your vehicle. Listen to their commands, and follow their advice.

10

Choose a Trusted Destination

Decide whether to tow your car to a repair shop, your home, or another safe location based on the situation. To get it repaired, take it to the mechanic, otherwise take it to your home.