Whiplash, a common injury after a car accident, is often treated in the ER when symptoms are severe or persistent. In Houston, ERs assess whiplash by evaluating the patient’s symptoms,va er wait times including neck pain, stiffness, and headaches. X-rays and CT scans may be used to rule out fractures or more serious spinal injuries.veterans affairs emergency care For veterans, it’s important to know the VA ER eligibility requirements, which determine if you can receive emergency care at a VA emergency room. If eligible, veterans can call the VA emergency room phone number to inquire about wait times and facility details.