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Updated by Julie Munro on Nov 06, 2013
Julie Munro Julie Munro
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5 C's of Medical Tourism Quality

Build a great hospital or service for medical tourists with these 5 C's from Medical Travel Quality Alliance that are like the 5 C's of creating a great diamond. See Julie Munro's presentation



The "sparkle" of your hospital, clinic or service. It's what most medical facilities and medical tourism services pay most attention to. Like the "CUT" of a diamond that makes the stone more brilliant.

Care Management

Our desire that care and treatment of the medical tourist be smooth and seamless - a seamless, colorless, flawless process likened to the "COLOR" quality of a diamond.


Communication that is clear to all parties, and transparency that makes visible the quality of your services. Like the "CLARITY" of a fine diamond.


The "CARATS" or weight of your team and network inside and outside your hospital or company. The stronger your team, and the better your network, the more power you bring to your medical tourism program.


The independent mark of quality - the proof - that you have successfully put into practice the 4 C's that make your hospital, clinic or service great for medical tourists.