Global Capability Centers (GCCs), formerly known as Captive Offshore Centers or Shared Service Centers, have been instrumental in shaping India’s role as a global outsourcing hub. These centers play a pivotal role in enabling organizations to optimize their operations, reduce costs, and access a skilled workforce. However, as the business landscape evolves, so do the challenges faced by GCCs. One innovative solution that can help GCCs tackle these challenges is staff augmentation services.
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