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Updated by Onbe on Oct 30, 2023
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Onbe Onbe
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How Auto Lenders Can Modernize Consumer Refunds, Reduce Costs, And Improve The Customer Experience

The final car payment has been debited from a consumer’s bank account, and they’re ready to celebrate paying off their loan. But that’s not their final interaction with their lender, who will likely need to issue a refund for the difference between that last car payment and the outstanding loan balance.