Grievance Redressal, Online Mediation, and Arbitration Updates

The Delhi High Court recently delivered an important judgement upholding party autonomy in the appointment of arbitrators. In Taleda Square Pvt. Ltd. vs Rail Land Development Authority, the Court ruled that limiting a party's choice of arbitrator to a pre-selected panel infringes on party autonomy.

Arbitration is a form of alternative dispute resolution (ADR) that allows parties to settle their disputes or claims without resorting to litigation. Arbitration is governed by the Arbitration and Conciliation Act, 1996 in India, which is based on the UNCITRAL Model Law on International Commercial Arbitration. One of the key aspects of arbitration is the arbitral award, which is the final and binding outcome of the arbitral process.

In an era of relentless technological advancements, OpenAI continues to push the boundaries of artificial intelligence.

Online Dispute Resolution (ODR) has emerged as a transformative tool for resolving disputes in various sectors across India.

The IT Rules, 2021 are a set of regulations that aim to make the internet in India open, safe, trusted, and accountable for the digital nagriks (citizens). The IT Rules, 2021 require social media intermediaries, online publishers, and OTT platforms to follow certain due diligence measures, such as providing a grievance redressal mechanism, removing unlawful content, and disclosing information about their users and content.

In an increasingly digitized world, the relationship between consumers and businesses has undergone significant transformation. With the surge in e-commerce transactions and online services,the likelihood of disputes arising between consumers and businesses has also risen. To address these conflicts efficiently and fairly, the evolution of Online Dispute Resolution (ODR) platforms has become imperative for consumer protection agencies worldwide.

The infusion of AI into ADR processes holds the promise of enhancing efficiency,accessibility, and fairness, revolutionizing the way conflicts are resolved globally. The advent of Artificial Intelligence (AI) has introduced a new dimension to this landscape, ushering in transformative potential that could redefine how disputes are settled and managed globally.

The Reserve Bank of India (RBI) has recently announced significant regulatory measures impacting consumer credit and bank credit to Non-Banking Financial Companies (NBFCs). This development, dated November 16, 2023, is a critical shift in the financial regulatory landscape, aiming to address the rapid growth in consumer credit and the dependency of NBFCs on bank borrowings.

Today, as we commemorate National Law Day, we stand at a pivotal point in the history of law and justice. This day serves as a reminder of our ongoing commitment to uphold the rule of law, a fundamental principle that forms the bedrock of our democratic society. In this era of rapid technological advancement, it's essential to explore how technology is reshaping the legal landscape, making justice more accessible and efficient for everyone.

While corporate law, requires specialized and extensive knowledge of the subject, ADR methods provide a very simple but effective, and very well-tailored approach to resolving disputes that is in sync with the demands of the parties.

The Next-Gen OCR Solution for India's Legal Sector Welcome to the future of legal document digitization with Webnyay's cutting-edge, AI-based OCR technology. Designed to tackle the unique challenges of Indian legal documents, our OCR engine is not just a tool but a revolution in legal data processing. It redefines accuracy, speed, and efficiency in converting complex legal texts into digital formats.

ADR is considered to be one of the modern methods of resolving disputes whereas unseemingly evidently it has been one of the most common methods of resolving disputes and conflicts among people and communities in the history of mankind, making it the most uncomplicated and undemanding method of all time.

As the legal landscape continues to evolve, the role of technology, specifically generative artificial intelligence (Gen AI), has become a transformative force. Contrary to the notion of an arms race favoring better-resourced firms, Gen AI offers unprecedented opportunities for small law firms to compete effectively. This article explores how Gen AI complements, rather than replaces, legal expertise and the crucial role human professionals play in its successful integration.

Recently on 30th November 2023 after two-month long extensive discussions with stakeholders together with law firms, e-commerce platforms, government and other organisations related to consumer protection, observed and studied how companies are implementing these user interfaces and user experiences.

Mediation is a highly attractive option to litigation and other option Dispute settlement(ADR) procedures when it comes to dispute settlement techniques. Mediation should be chosen over the adversarial and frequently drawn-out legal process for a number of reasons.

The primary findings emphasize that both signatory and non-signatory parties are encompassed in the Arbitration Act's definition of "parties". Even in cases where arbitration agreements are not expressly signed, non-signatory parties' actions may nevertheless suggest that they agree to be bound by them.

In a landmark judgement that promises to reshape the landscape of commercial arbitration in India, the Supreme Court has delivered a decisive ruling on the enforceability of arbitration clauses in unstamped agreements.

Online gaming has become a huge industry, with millions of players and millions of dollars engaging in various virtual worlds and competitive environments.

Contracts are the backbone of modern business, providing legal assurance and accountability for transactions between individuals and corporations.

The Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations introduced in 2015, brought together a streamlined and multi-dimensional corporate governance model that retained many requirements from the listing agreements, such as those related to board composition, constitution of board-level committees and intimations to stock exchanges.

The United States Supreme Court (USSC) has recently delivered a landmark judgement on the issue of whether foreign private arbitral tribunals can seek assistance from US courts to obtain evidence for use in foreign arbitration proceedings under 28 USC Section 1782 (S.1782)

SEBI, the Securities and Exchange Board of India, comes in as a regulatory authority playing a pivotal role in dispute resolution.

The Alternative Disputes Resolution is a method of resolving the disputes in most of the Civil matters through arbitration, mediation, conciliation or negotiation.

In this blog, we will explore the importance of adopting grievance redressal mechanisms to promote good governance and encourage equitable workplace development.

“An ounce of Mediation is worth a pound of Arbitration and ton of Litigation."- Joseph Grynbaum

"Successful mediation should result in cessation of disagreements." - Susskind and Babbitt