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Updated by help-desk-hosting on Sep 10, 2023
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Improving Your Busness Customers Needs With Service Software

Service software should be intuitive and easy to use, leveraging technology to simply connect people to people.
Service software is a term used to describe the tools and platforms businesses use to better manage and improve the customer experience. More specifically, these tools may help manage customer support requests, collecting, analyzing, assisting with, and reporting
Everyone at your company should have access to the customer. Providing help and guidance when needed, but more importantly, listening to their feedback and taking action based on customer data.

uvdesk Knowledgebase | Self Serve Tutorials | User Guides

uvdesk Knowledgebase helps to self serve your customers using tutorial and FAQs about your application. Provide them with all relevant information, decrease the ticket volume, increase agent productivity and improve customer experience.

What is the Best Self-Hosted Customer Support Programs or Scripts?

an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Sales Syntax includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used.

Open Source Helpdesk System for eCommerce, Marketplaces & Multichannel - UVdesk

Open Source/Free Enterprise Helpdesk Software Built on PHP/Symfony for customer support ticket system. Uvdesk support Enterprise service desk features like workflow, Email piping, knowledgebase, Mailbox, Ecommerce & Multichannel Integration.

UVdesk Help Desk Software Website Hosting Services

UVdesk Features
•Translation Support (Multilingual)
•Built with Symfony/PHP framework
•Using MySQL database management system
•Easy to customize
•Easy to set up email piping and email ticketing system
•Support Custom work-flow
•Web application environment with LAMP stack
•Any LAMP stack developer can contribute
•User can create custom modules
•No limit on the number of Mailbox/Email integration
•Capable of handling new applications
•User Friendly Web Installer

Handesk Easy & Powerful Ticketing and Lead management

Handesk is a modern Laravel based App, that has everything you need to get your new project help desk and lead management up and running in no time! feel free to download, and easy to use. No strings attached!

Handesk Customer Support Software Website Hosting Services

Handesk Features
•Multiple teams with same account
•Email polling
•Multi language support
•Reports of team analytics
•Instant notifications when tickets are created
•Tickets reporting
•Tickets internal notes
•Can merge tickets
•Auto lead subscription to mailChimp based on tags
•Issue trackers
•Easy Api to integrate with your projects
•Everything is unlimited

Support | Attendize documentation site

If you run into a bug with Attendize please create an issue on the issue tracker Issue Tracker. Additionally read the troubleshooting guide as it might help you work out your problem. Please include any detail about the issue you can such as steps to reproduce the bug, the version of Attendize you are using, environment details like PHP version, Mysql version, if you are using Apache or Nginx. Detailed bug reports are more likely to be looked into.

Customer Support and Help Desk Software Website Hosting Services

A live support solution that helps customer support with live help functionality. Includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Free and uses PHP.

Introduction | Attendize documentation site

Attendize is an Open-source ticket selling and event management platform and is everything you need for a successful event. Attendize has a wide array of features aimed at making organising events as effortless as possible.

Attendize Customer Support Website Hosting Services

•Mobile friendly event pages
•Easy attendee management
•Refunds and Messaging
•Data export list to XLS, CSV etc
•Ability to manage unlimited events
•Manage multiple organizers
•Real time event statistics
•Customizable pages
•Multiple currency support
•Quick and easy checkout process
•Customizable tickets
•Fully brandable - Use your logos etc
•Affiliate tracking
•Widget support for websites and WordPress
•Social sharing support
•Support multiple payment gateways

SiT Blog | Blogging about Support Incident Tracker (SiT!)

we have our own Icons for this theme too. The Icons are released under GNU GPLv2 as with SiT!, so if you want to use these icons for something else, feel free to do so, as long as it’s consistent with the GPLv2 license. The Icon template is available as SVG in the SVN. The iconset is created using Inkscape, and might not work 100% with other vector based graphics programs that support SVG.

Support Incident Tracker Customer Support Hosting Service with Domain

FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.

Best open source help desk: Zendesk & Help Scout alternative

FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.

FreeScout demo

Some features are disabled in demo mode. All data resets every day at 00:00 GMT. To create a ticket via email send an email to support@demo.freescout.net

FreeScout Help Desk Software Website Hosting Services

•No limitations on the number of users, tickets, etc
•Multilingual Support
•100% Mobile-friendly
•Seamless email integration
•Web installer and updater
•Auto replies
•Push notifications Following a conversation
•Forwarding conversations
•Moving conversations between mailboxes
•Sending conversations to multiple recipients at once
•Pasting screen shots from the clipboard into the reply
•Phone conversations

Search code, repositories, users, issues, pull requests...

Table of Contents
Getting Authorization
Getting User Information
Getting User Requests
Getting Areas
Getting Type
Getting Item
Getting Service
Getting Reason
Getting Request by ID
Create a new ticket
Create a new note in a ticket
Lost Password
Change Password
Get Vocabulary

Free System Open Source HelpDEZk

Free Open Source system. The HelpDEZk is a powerful management requests / incidents software. Learn a little more about this efficient system.

HelpDEZk Help Desk Software Website Hosting Services

HelpDEZk Features
•Requests and incidents control
•Automatic Communication (HD Automatic Notification System)
•Knowledge Database
•Free SSL Certs
•Active Directory , Open LDAP, Pop and Imap integration
•Opening requests by email
•Cost Control
•Attendance Quality
•Alerts are totally configurable

If you have questions about our software, chances are this forum has the answers.
You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. We'll do our best to answer promptly, but in some cases it may take a day or two. If you bump your post, it may be removed. Bear with us and we'll get your question answered quickly.

Free PHP Support Ticketing/Customer Support System - Maian Support

Free PHP Help Desk/Customer Support Software, Fast Customer Support Software. Self Hosted Free Ticketing System. Free Helpdesk Software

Maian Support Customer Support Website Hosting Services

Maian Features
•Multiple Admin users
•Multiple departments
•Search Capabilities
•F.A.Q with categories and ajax based voting system
•Template based for easy site integration
•E-mail templates for easy editing
•SMTP mail options
•Ability to start tickets via e-mail
•Multiple people can respond to same ticket
•Multiple attachments with file/size restrictions
•Ticket portal to view tickets by e-mail address
•Custom fields to capture additional form information

phpMyFAQ - Documentation

It's important for phpMyFAQ to provide documentation to its users, but documentation means different things to different people. You can find links to our end-user guide providing everything from the installation of phpMyFAQ and how to use it. For developers, we provide a bunch of resources about how to contribute to phpMyFAQ the right way

phpMyFAQ - Open Source FAQ software

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 8
The phpMyFAQ Team would like to announce the availability of phpMyFAQ 3.2.0-RC.3, the "Kevin Mitnick" release. With the third release candidate, we fixed all reported and known issues. Please don't use this version in production systems, but test this version and please report bugs!.

phpMyFAQ Customer Support and FAQ Software

phpMyFAQ Features
•Supports MySQL, PostgreSQL, MS SQL Server
•SQLite3 and Elastic-search
•Unlimited FAQs, categories, users, groups and sections
•Mobile first, touch-friendly HTML5/CSS3
•Layout based on Bootstrap
•Integrated WYSIWYG editor based on TinyMCE
•40+ languages incl. RTL layouts for Arabic, Farsi and Hebrew
•Compatible with all modern browsers

Documentation - OpenSupports

Documentation - OpenSupports