Nasar Khan
The list that I've made is based on a lot of different factors. These include but aren't limited to reviews, pricing, and case studies. This list provides information on the top 5 BPO (Business Process Outsourcing) companies for customer support. These companies have established themselves as leaders in the industry and are known for their expertise in providing high-quality customer support services to clients across various industries. BPO companies provide a range of services to businesses, including customer support, technical support, sales support, and back-office services, among others. By outsourcing these services to BPO companies, businesses can focus on their core competencies and improve efficiency while reducing costs. The companies listed here have a global presence and offer a range of services to meet the diverse needs of their clients.
Source: https://www.hiredsupport.com/top-ten-customer-service-outsourcing-companies
HiredSupport is a top customer support outsourcing company based in California, USA. In my opinion, their pricing is amazing as compared to their competitors. They have great reviews on Clutch and the case studies on their website are telling of their quality. Furthermore, they provide various BPO services, such as virtual assistants, live chat support, Shopify store support, Amazon support, e-commerce support, and call center agents.
With operations in more than 80 countries, Teleperformance is one of the largest BPO companies in the world. It provides a range of customer support services, including inbound and outbound calls, chat support, email support, and social media support.
Convergys is a global leader in customer management and has operations in more than 30 countries. The company provides a range of customer support services, including customer care, technical support, and sales support.
Genpact is a global professional services firm that provides a range of business process management services, including customer support services. The company has operations in more than 30 countries and serves clients in a range of industries, including banking, healthcare, and retail.
Sitel is a global BPO company that provides a range of customer support services, including customer care, technical support, and sales support. The company has operations in more than 25 countries and serves clients in a range of industries, including healthcare, finance, and technology.
Accenture is a global professional services firm that provides a range of services, including customer support services. The company has operations in more than 120 countries and serves clients in a range of industries, including healthcare, finance, and retail.
TTEC is a global BPO company that provides a range of customer support services, including customer care, technical support, and sales support. The company has operations in more than 25 countries and serves clients in various industries such as healthcare, financial services, and technology.
Alorica is a global BPO company that provides a range of customer support services, including customer care, technical support, and sales support. The company has operations in more than 14 countries and serves clients in various industries such as healthcare, telecommunications, and retail.
HGS is a global BPO company that provides a range of customer support services, including customer care, technical support, and back-office services. The company has operations in more than 12 countries and serves clients in various industries such as healthcare, financial services, and technology.
