Sam Wilson
As technology continues to advance, the workforce is changing at a rapid pace. Many traditional jobs that were once performed by humans are now being replaced by artificial intelligence (AI) and robotics. In this infographic, we’ll explore the top 5 jobs at risk and what this means for the future of work.
Telesales are among the very first professions to be replaced. You’ve probably already received robo-calls, but future calls will be more natural.
Increased customer interaction requires more AI. Customer support positions are relatively repetitive (their jobs often follow “scripts”), and therefore will be largely replaced by AI.
Amazon uses robots developed by Kiva Systems to move racks of shelves and bring them to stationary human workers, who then pick up the merchandiser and put them into bins.
With increased competition, retailers, banks, and fast-food companies will be forced to eliminate many manual processes, leading to a further reduction in overall human workforce.
A Chinese robo-store offers lunch for about half the price of McDonald's. These automated restaurants will take business away from traditional fast food businesses, leading to a reduction in overall human fast-food workers.
I write for Ai2people.com - a website with news and insights about artificial intelligence.
