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Updated by Helix Digi Labs on Jul 13, 2023
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10 Must-Have Tools for Restaurant Owners to Streamline Operations

When you’re in the restaurant business, filling the empty stomachs of your diners isn’t the only thing on your mind. You need to ensure that the restaurant can run smoothly and sustainably, and to do so, you have to improve the management of your restaurant in order to save time, increase efficiency and boost profits. It’s just your luck that there are digital tools readily available to help you streamline operations across the board. Keep reading to learn more.

1

Point of Sale (POS) System

Point of Sale (POS) System

A POS system is vital to a restaurant setting because it tracks sales, feedback on customer experience, and inventory. It also processes payments, keeps track of employee hours, and issues receipts, all the while streamlining business operations by automating various tasks and providing valuable insights. Investing in a POS system like SalesPlay is one of the wisest decisions you can make.

2

Kitchen Display System (KDS)

Kitchen Display System (KDS)

A KDS is a digital screen that replaces the old-fashioned handwritten or printed orders that are displayed in commercial kitchens. The previously-mentioned SalesPlay application also offers KDS Restaurant POS featuresand would aid in your day-to-day restaurant orders. Because the KDS routes orders directly from the table to the kitchen, you can also manage your employees better by improving the division of labour.

3

Inventory Management Software

Inventory Management Software

An Inventory Management Software is also usually integrated within a POS system such as SalesPlay Manage Inventory, and it syncs data to help you navigate stock levels, orders, menu costs, sales volume and even recipes. If you do it right, and in the right time, you’d find that this system will save you hours of admin work, increase efficiency and avoid human errors.

4

Employee Scheduling Software

Employee Scheduling Software

Owning or managing a restaurant is hectic, especially at the beginning. So, it’s important that you can work around everyone’s schedules. It enables easy swapping of shifts and effortless communication, while providing you with a platform that can easily track work hours of employees Manage teams and employee performanceof your branches once you expand.

5

Online Ordering and Delivery Platform

Online Ordering and Delivery Platform

An Online Ordering and Delivery Platform allows customers to place orders with your restaurant, by browsing an online menu and submitting their orders via an app or website. This system usually goes hand in hand with POS systems and is equally useful to streamline the restaurant operations.

6

Customer Relationship Management (CRM) Software

Customer Relationship Management (CRM) Software

Excellent customer service is key to succeeding in the restaurant industry, which is why you should invest in a CRM software Customer Loyalty. They help in keeping track of customer contact details, preferences and purchase history, which will improve customer loyalty and your marketing efforts.

7

Accounting and Book keeping Software

Accounting and Book keeping Software

Accounting and Book keeping Software helps businesses manage their financial transactions, Reporting and Analytics and is used to record and process accounting procedures like accounts payable and receivable, payroll, invoices, and inventory. You can keep up with tax laws and deadlines, and avoid fines if you install one of these at your restaurant.

8

Table Management System

Table Management System

This one sounds self-explanatory but sometimes the simplest things are the ones that you forget to make note of. This is a system that tracks and optimises table usage at restaurants, and can be helpful in reducing wait times, increasing table turnover, and improving customer satisfaction.

9

Kitchen and Food Safety Management Software

Kitchen and Food Safety Management Software

After the pandemic, people are now more aware of safety and hygiene requirements at restaurants Restaurant POS features, which is why you should be at the top of the game by adhering to international standards. By installing a Kitchen and Food Safety Management Software, you can ensure maintenance, compliance, and continuous improvement of your food, from cradle to grave.

10

Mobile Payment Solutions

Mobile Payment Solutions

If you haven’t already got on this train, you might need to do that now! People are less and less likely to carry cash with them and are opting for online or mobile payment solutions, especially when it comes to day-to-day activities like ordering from their favourite restaurant, which could be yours if you take the steps to make this change. You can integrate this right into your POS system and it’ll make life a lot easier for you, and your customers.