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Hinfo is the leading guest digital compendiums for guests to use via mobile app and web-based offerings, when staying at hotels, resorts, holiday homes etc.
In this roundup, here are the top 5 reasons why your property should upgrade to the Hinfo service from any other existing traditional or digital alternatives.
Building upon the individual guest access, this allows guests to use the devices they already own instead of the property have to providing extra resources to deliver the hotel compendium details.
Hinfo results in minimal impact on the environment, since guests are already charging their devices during their stay, which means next to no additional electricity is being used by each guest.
People respond to responsive interfaces!
One of the biggest achievements for this is by reducing file sizes that are needed to deliver details to each guest using our service.
This results in guests navigating in our app with next to zero delay and webpages loading in under 1 second, instead of multiple seconds.
Hinfo is available to properties of all types on a subscription basis, which results in both low upfront and low on-going costs.
Unlike other traditional and digital options, these require a significant upfront investment in hardware or resources and can take multiple years (and in some cases decades), to breakeven with our Hinfo service.
For hotels, pricing starts at AU$25.00 per month on pre-paid annual basis (plus GST for Australian Dollars).
Every adult has their own smartphone and brings it with them to use during their stay away from home.
This results in access for every individual guest, which is not possible without providing multiple printed in-room compendiums, multiple compatible TVs or multiple hotel tablets.
Each of these options are not financially viable for the vast majority of properties, but these benefits are now within financial & technical reach for every property.
Hinfo support 15 languages in total, including English.
These languages include but not limited too:
Each language can be provided manually, or you can take advantage of our Auto Translate service, which results in your digital hotel compendium details being translate in minutes, not weeks, for a fraction of the cost and is as accurate as a human translator.
Hinfo is designed to complement each property's branding uniquely.
The fonts and colours can be customized for each property.
Our implementation allows your compendiums to better suit your property's branding, especially compared to more traditional options like printed compendiums, which are largely limited to only the font used.
Dark Mode is an alternative view for guests to consume property/local area compendium details and on-site services at night, while reducing damage to their eyes from the significant reduction of bright colours, particularly white's.
This setting respects the Dark Mode toggle on iPhone/iPad and Android within the Hinfo mobile app and website.
Our digital solution allows guests to instantly dial phone numbers, view webpages and get directions for all local places/events/services listed.
This is more efficient and convenient compared to printed compendium, TV-based offering and hotel tablets (particularly for phone numbers), which require manually entry on the guests own smartphones anyway to view/access the content.
Upgrading to our digital solutions allows guests to type in a search bar in the Amenities and Near Me sections, to find the exact they are looking for.
Gone are the days of needing to flip through every page in a printed compendium, just to find the exact heading or web address a guest is looking for.
Did you know that 80% of all internet traffic is video content!
Properties can provide videos for promoting local places/events in addition to how-to guides for various on-site facilities and services.
In the case of holiday homes for example, these videos can be related to how to operate appliances or use a digital padlock entry.
