Nimrod Azoulai
If you are a client of one of those companies be ready for a long process. Here are 5 companies that have notorious long response time.
The list is based on:
Average time to respond
Quality of customer service
Chat support VS available phone
Amazon is one of the world biggest e-commerce platform and cloud supplier. If you're looking to contact Amazon get ready to wait a lot. People often complain about long waits, poor quality support and extremely complex time to reach human support
Malaysa Airlines is one of the biggest airline in Asia. That being said they often offer mid par support and although they offer 24/7 support they rarely respond as quick.
Need a refund for a wrong transaction? Looking for help. Be ready to wait.
1. Starbucks does not offer 24-hour support.
2. Starbucks typically responds to customer inquiries within 24-48 hours. But often closer to 48 hours.
3. Common complaints about Starbucks Customer Service include long wait times, rude baristas, incorrect orders, and unhelpful staff.
More info here
Eva Airways is an international airline based in Taiwan. It is a member of the Star Alliance and operates flights to more than 60 destinations in Asia, Europe, North America, and Oceania.
Similar to Malaysian Airlines they offer bad contact options in general. Major complaints are often: long wait times, unhelpful staff, lack of communication, and poor resolution of customer issues.
Vacations are not all fun and games. We had 2 Airlines on the list & now it's time for the first hotel chain. Some customers have reported that the customer service representatives are not knowledgeable about the services offered by Club Med, and that they are not always willing to go the extra mile to help customers.
