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Customer Support and Help Desk Software, Platforms or Scripts

Customer Support software, as the name indicates, provides a platform to connect customers in need of assistance with agents that can provide that assistance. With these "Customer Support" and "Help Desk Tools" you can get a better handle on user problems and shorten the time from complaint to resolution.

FrontAccounting - Welcome to FrontAccounting

Accounting, Web based Accounting systems, ERP, Purchase Orders, Goods Receivable Notes, Supplier Invoices, Sales Orders, Customer Invoices, Accounts Payable, Accounts Receivable, Items and Inventory, General Ledger, Budget, Manufacturing.

Sell, market & service smarter with SuiteCRM the world’s number 1 Open Source CRM

Open Source CRM (Customer Relationship Management) software solution for SME and Enterprise. Available as SaaS or on-premise, download for free today! We are very excited to share with you our most advanced upgrade to date, one that promises to give you better control of your data & business solutions. Connect with one of our experts today and we’ll make sure your SuiteCRM 8 implementation or migration project is the perfect experience for you and your business.

Open Source CRM Software To Increase Profitability Through Customer Loyalty | EspoCRM

EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface. Try for Free.


X2CRM is an integrated suite of customer engagement tools in a modular framework. It reduces your subscription costs, obligations, and the workload of hours your administrators spend on tedious tasks. Customers don’t fall between the cracks as it ushers critical tasks along while solving the problems caused by the inflexibility of conventional solutions.

Zurmo — customer relationship management system

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations

Group-Office open source groupware and CRM

Group-Office is an enterprise CRM and groupware tool. Collaborate, Share projects, calendars, files and e-mail online with co-workers and clients. Easy to use and fully customizable. Easy management of your contacts, email marketing campaigns and customer support. Efficiently store all your projects assets in one place and keep track of worked hours, costs and progress.

ChurchCRM - An OpenSource CRM System Built for Churches

If your church has an existing website, chances are good that you already have the prerequisites in place, and you can co-host the application on the same servers as your webpage. An OpenSource CRM System Built for Churches. Your Church can benefit from giving your staff and volunteers the tools they need to make every interaction more valuable. Try the innovative user experience and powerful features for yourself!

Sentrifugo | HRMS Software | Free HR Software | Opensource HRMS

Sentrifugo HRMS provides many features including Expense & Asset management,Performance management,Employee Self-Service,Analytics,Talent Acquisition,Exit Management. Sentrifugo is a FREE and powerful Human Resource Management System that can be easily configured to meet your organizational needs.

Zenbership: Open Source Membership Software


Zenbership comes equipped with a CRM designed specifically for membership websites. Customize your database parameters and seamlessly convert contacts into members! Establish custom membership levels and automate registrations.

Jorani an open source Leave and Overtime Management System

With Jorani you can deploy a workflow for the leave and overtime requests of your organization. When creating en employe, specify its line manager and this manager will receive by e-mail the leave and overtime requests of its collaborators. Then, the manager can accept or reject any leave in a click.

Dolibarr Open Source ERP and CRM - Web suite for business

Web based ERP and CRM Open Source software to manage a professional or foundation activity (sme, freelancers or large companies): quotation or commercial proposals, invoices, products, contacts, agenda, orders, purchases, stocks, emailings, CMS, POS

Documentation — Vtiger

User Guide
Complete Internet Resources
Administrator Guide
Developer Guide
Extensions Store
Extensions Store Guidelines
Community Discussion Guidelines
Contribute to Open Source Project
Release Notes

CRM Software: Customer Relationship Management | Vtiger CRM

Vtiger CRM is online software that helps 300,000+ businesses grow sales, improve marketing ROI, and deliver great customer service. Try it free for 15 days!

Introduction - Documentation - Akaunting

Welcome to the documentation of Akaunting, the free accounting software.
This guide serves as a resource to users and developers needing direction in the Akaunting interface or code. Everyone is welcome to help make this information better and improve as needed.

Free Accounting Software - Akaunting

Akaunting is a free, open-source, and online accounting software for small businesses and freelancers. Send invoices and track expenses. From invoicing to expense tracking to accounting, Akaunting has all the tools you need to manage your money online, for free.

Help Desk Software HESK - a free PHP help desk

HESK allows you to set up a web-based customer support portal or an IT help desk. Hesk is secure, user-friendly, and easy to use. Available as a cloud SaaS solution or on-premise help desk software.

HESK Knowledgebase - HESK Knowledgebase

HESK Knowledgebase. Suggested knowledgebase articles: Getting started Hesk Quick Start Guide - get started in 5 minutes. Customization and Integration. Back to HESK Knowledgebase. Customization

osTicket | Support Ticketing System

osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more hosting features and tools than most of the expensive (and complex) support ticket systems on the market.

osTicket Documentation — osTicket 1.17.1 documentation

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Mibew Messenger documentation
Mibew Messenger is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your web site.
Mibew Messenger documentation is now available for the community. If you want to improve the documentation, feel free to fork its repository and create an issue (or even a pull request) there.

The official site of Mibew Messenger project

Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

Documentation « Live helper chat - open source live support chat with bot, Voice, Video, ScreenShare support.

Live support chat for your website with Bot, Voice, Video, ScreenShare support. Featuring web/mobile/desktop apps. Supports Telegram, Twilio (whatsapp), Facebook messenger, Rest API integrations.

Open source live Support chat for your website with bot, Voice & Video & ScreenShare, AI, Rest API integrations

Live support chat for your website with Bot, Voice, Video, ScreenShare support. Featuring web/mobile/desktop apps. Supports Telegram, Twilio (whatsapp), Facebook messenger, Rest API integrations.

Faveo Helpdesk is an open source ticketing system build on Laravel framework. We plan to come up with 1 to 2 updates every month from October 2015 onwards. It can be integrated with email, as well as domain web forms. Faveo is designed for startup's & SME's, keeping simplicity in mind and ease of us

Self Hosted & Cloud Based Help desk Software | Faveo

The most affordable open source help desk system and ticket management tool. Customizable with Unlimited Agents Support. Schedule your free demo today! An app that helps organizations to set up a knowledge base and share information with staff & customers.