Richard Blank
Please feel free to accept my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. I am available at your earliest convenience to discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
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Real Estate Jam Session Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica.
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose.
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER TELEMARKETING.When it comes to call center turnover, Richard ...
On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica.How to Build a World Class Call Center...
Dave Lorenzo: All right, Richard, take a second and think of three things we should take away from our time together. Three things we want people to remember...
BUILD & BALANCE Show with Richard Blank (Call Center Training Expert in Costa Rica's Call Center)Michael Neuendorff: I'd like to welcome Richard blank to the...
Why did you decide to open a Call Center in Costa Rica? Build & Balance B2B guest Richard Blank.First question. Sure. Why did you decide to open a call cente...
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted and very hardworking human beings. Have you found that to...
From your bio and from everything that I've, I've read about you, you are a progressive type leader that, that works with people to get the best out of them ...
Well, I know you say of course, but that is a very enlightened viewpoint. There are a lot of companies that just don't operate that way. There are CEOs that ...
And I can tell you from my experience in, in management, that when you treat people well, you treat people fairly. Uh, they tend to want to stay there. They ...
It it's a it's remarkable, isn't it? Um, it is. I had, um, when I was a general manager of a restaurant in Seattle, mm-hmm we had what we called the Mexican ...
And it's interesting that call centers would have, well, actually it makes a lot of sense that call centers would have a high stress level and a lot of turno...
How difficult is it to get the lingo of, um, American English from Spanish? The, the words are said differently and stuff. How difficult is it to, to use Eng...
I was just thinking to myself, my first job was not in a call center, but I worked for a, uh, insurance guy. Okay. And he wanted me to call for expiration da...
Good Lord. I had no idea how complicated this whole whole system is. And, but at the end of the day, when somebody gets trained, like you're talking about, t...
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
What makes you HAPPY? podcast guest Richard Blank Costa Ricas Call Center
Jake Pearson discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Richard Blank is the Chief Executive Officer for Costa Rica's Call Center.
At the beginning of the new millennium, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the la...
