BlackPodsOfficial
Here are 5 proven ways to ensure that the customer service of your BlackPods cannot refuse to validate your guarantee and get a refund or a new product.
Do not wait any one day to report the problem and do so directly from their page to avoid writing erroneous emails.
Correct customer service link
Don't waste days emailing customer service.
Upon first contact, correctly identify your order (Writing your order number is critical), describe the problem, and send proof of the problem and what you would like (new product or refund).
Don't be fooled, if the review process or the customer service conversation takes extra time and ends warranty days, it doesn't matter as long as you properly notify the problem within warranty days, they are required to make it valid.
It is proven that they make you validate the guarantee when you report the defect within the first 31 days after receiving the product.
Returns & Refunds policy
Write from the email saved at the time of purchase, so you won't have to verify that you are the right customer for this order.
Always shop through the official website.
Official website
If you have ** not bought on the official website** and customer service does not answer or you do not receive your order, talk to your bank immediately and request a refund.
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