Chatbots and Other Customer Support Softwares

Lead Generation is the process of attracting the attention of potential customers using great marketing strategies, nurturing them, and turning them into long-term customers. Chatbots can help you automate some of the lead generation processes. Chatbots can connect companies with more prospects, gather valuable contact information, and nurture them through the marketing funnel on their own. Check out this blog to learn how to use lead generation chatbots to their fullest.

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The growing popularity of chatbots in the current market and especially in the restaurant industry are readily noticeable. Some of the most popular food chains like Dominos, Pizza Hut uses AI chatbots for food ordering apps, whereas TGI Friday uses it for making reservations. If you want to know how you can leverage restaurant bot for your business, check out this blog.

Boibot and Evie are artificial companions. Boibot is an AI interactive avatar that uses voice replies to provide the information asked by the users via keyboard or microphone. Evie is a female artificial learning intelligence also called an emotional avatar and chatbot. Check out this article to know more about them.

Apple's assistant is of great help in reminding users of routine tasks as it adapts to the user's actions. However, sometimes these suggestions can be annoying or may differ. If you want to turn off Siri's suggestions here is how you can do it. Follow the steps mentioned in this article to turn off Siri suggestions.

ManyChat is an omnichannel support platform that helps businesses send messages to many people simultaneously. ManyChat is for sales professionals and marketers who want to connect with their audience through sequence feature. Sequence allows you to send chain of messages in specific order. Check out this article for a detailed understanding about ManyChat Pros and Cons. Additionally, it will suggest some alternatives to ManyChat you could check out.

Are you looking for the best chatbot creator to automate your customer service? Don't worry, here is the list of TOP 5 best Chatbot platforms you can use to create chatbot for your business. However, it is important to note that each of them is for different purpose, so selecting the right platform will help you improve your customer experience significantly.

Customer Experience is one of the most important aspects of a company that largely influences a company’s brand image, customer satisfaction, and customers’ word of mouth. Every company try to provide best experience to its customers. Did you know that chatbots is becoming the go-to option for various businesses for their customer support. Check out this article to know how chatbots can transform customer experience & help you differentiate yourself from the competition.

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Lead generation is an essential part of marketing and comes right before making a sale, so it must get the attention it deserves. You can generate leads using various promotional channels to drive traffic to your landing pages. Chatbot is one such tool that can help you in qualify, retarget & generate leads. BotPenguin can help you create a chatbot for lead generation that can answer visitor's query & collect contact details & save it as a lead. Check out BotPenguin to know more.

Voice assistance is a user interface that allows the hands-free operation of digital or smart devices. 3 tech giants- Apple, Amazon and Google are competing in the marketplace & have introduced there voice assistant: Siri, Alexa & Google Assistant respectively. But, which one is better? Making the right decision is difficult? This blog reviews the 3 voice assistant based on 3 main characteristics- Answering User Questions, Playing Music & Shop with Assistant. Check out which one is better!

Bots have a lot to offer to every business out there who are struggling with effective communication with their audience. With the help of chatbot businesses can streamline their customer support and provide timely resolution to customer queries 24/7. If you are looking to invest in a chatbot, here is guide on chatbot development that explains how they work, technologies behind them & much more which will help you make a concrete decision regarding its implementation.

Struggling with the performance of your customer service chatbot? If you have a global business it is essential to have a multilingual customer service chatbot to cater to customers in their local language. It is now possible with AI. Therefore, you need not to build separate chatbots for different countries. To know more about some of best techniques to use to boost the performance of your AI customer service chatbot, check out this blog.

Chatbot for WordPress is used extensively these days as a wp chat plugin. Ideal WordPress Chatbots help the readers in extracting more from the blog and help the owner in expanding his outreach and expressing his views to the reader in a better manner. Here is the list of benefits of having a chatbot for your WordPress Site. Have a read and decide whether it can suit your business need or not.

Deploying a chatbot on your website can help businesses generate leads, respond to customer queries instantly, collect useful information by engaging users in a dynamic chat conversation and much more. Building a chatbot for your website is a smart decision. But if you don't know how to build one, here a comprehensive guide that will help you build a chatbot for your website & better serve your customers and grow your business.

The benefits of chatbots can be known from the fact that chatbots are causing a paradigm shift in the way people interact with data and services online. Check out some of key benefits of chatbot that can be a game changer for your business in this article.

One of the biggest reason for the increasing chatbot trends in 2019 is that the user does not need any technical knowledge to interact with chatbots. Users get instant responses to their queries which is the reason why people enjoy using chatbots as a medium to solve their queries. Look at the trends in the chatbot industry in this article and stay ahead of your competitors.

Learn about the difference between bots and chatbots in this article and know what makes them different or similar. This will help you decide what to implement for your business and which one better suits the business need.

What is a chatbot? Is it essential or required? How does it help to raise your business’s growth? How can you create your bot? So many questions surrounding chatbot. To clear all your doubts check out this article which is a complete guide on chatbot, how it works and whether it is beneficial for businesses.

Are you getting new customers on Facebook but not able to answer them instantly? Are you facing issues to answer customer queries on Facebook? Are you concerned about providing excellent customer service? All you problems can be resolved with the implementation of Facebook Messenger Bot. Check out how messenger bot can help you scale your marketing activities, provide better customer experience and grow your business.

Real Estate is an industry where communication plays a crucial role and decides the real deal and business growth. And to streamline this communication chatbots are now being used by many agencies and brokers. Apart from replying to repetitive questions asked by the clients, real estate chatbot can qualify leads, send regular follow-ups, improve engagement, and increase sales. Check out this article for an in-depth understanding of the benefits of real estate chatbots.

There is no doubt that Facebook is the most used social media platform in the world and many businesses use this platform to target their customers. Now with the help of a chatbot, businesses are able to converse with around 1.3 billion people who use Facebook every month. Check out this article to know how to optimize your chatbots for better functioning & result and 7 ways it can raise conversion rate.

Do you know that the first chatbot that was ever created was way back in 1966 named ELIZA. Since then chatbots have come a long way. Today, more than 1.4 billion people use some form of a chatbot and businesses all over the world is using them to streamline the communication with their customers. This blog highlights some interesting statistics about chatbots and what opportunities it has to offer in the near future. Check out to know more.

Chatbots for customer service can seriously support making CRM a better tool to function more effectively and efficiently. If you are still not convinced that a customer service chatbot can help you or not, this article highlights some of the top reasons why customer service chatbot and CRM go hand-in-hand. Check out now!

In today's business world retaining your customers and providing optimal customer service is a crucial task. Poor support services lead to an impoverished retention rate, and make things more difficult and leads to unproductive business. To help you with your customer support activities, here is a list of Top 10 Customer Service Chatbots that employs AI. Check out now!