Listly by Floatbot AI Platforms
Automate inbound and outbound calls with AI Chatbot and Voicebot to generate leads and increase sales. Learn about Conversational AI technology in detail
Customers today are more "Spoiled" than ever, thanks to the constant innovations in the way businesses interact with customers. You cannot take your customer experience strategy for granted for the obvious reason - if you don't delight your customers, your competitors will.
In today's competitive environment, it's nearly impossible for your business to grow without meeting customer expectations, which rise day by day. It demands that you constantly improve your customer experience strategy – look for better tools and technology and improve how you interact with customers.
Unified Call and Text is a synonym for delivering a superior customer experience. It's like having conversation with a personal assistant who is available over call and Text (SMS).
The traditional transcription method - voice writers transcribing through legacy speech-to-text software and scopists (real-time editors) cleaning up the transcript - is a costly and tedious process. But now, ASR (Automatic Speech Recognition) is emerging as a far better alternative as it is cost-effective and convenient and provides high accuracy.
Learn how AI-Powered Voicebots and Chatbots help travel agency drive business growth. Enable conversational, omnichannel booking. Automate customer support.
Conversational IVR vs traditional IVR. Learn which is better for contact centers - voicebots or IVR. Compare conversational AI and traditional IVR.
Learn the benefits of speech analytics in call center. How it works. Speech analytics use cases. Derive actionable business insights. Increase CSAT scores.
Floatbot's AI Agent Assist empowers your customer service agents with the information they need to resolve queries more effectively and efficiently.
Have a look at the detailed guide on what is a chatbot and its usefulness for businesses and individuals.
Leverage intelligent Chatbot and Voicebot to automate contact center operations. Increase digital sales by 150%. Decrease customer support costs by 40%
Leverage Cognitive QnA to build applications like AI Agent Assist and enterprise search to help your employees and customers discover information faster.
We have all heard about data breaches & their impact. But is there anything we can do about it? Perhaps we can, Can Voice Biometrics help? let’s find out.
Deploy AI-powered conversational Chatbot and Voicebot to sell more insurances. Settle claims faster. Automate the FNOL process. Prevent fraudulent claims
Enable conversational banking with Voicebots & Chatbots for banking. Banking bots to automate customer support and banking service. Conversational AI in banking
Build advanced voice applications with superior ASR engine - Floatbot NEO. High accuracy and transcription speed. Value-based pricing. Supports 10+ languages
Learn about Voicebot use cases in detail. Banking Voicebot. Contact Center AI. Insurance Voicebot. Retail use cases. Healthcare use cases. Automate calls
A complete Contact center AI suite - Voicebot, Chatbot, AI Agent Assist, ASR as a Service, and Voice Biometrics. Automate customer interactions. Reduce costs
Floatbot, a powerful conversational AI platform, helps you revolutionize the way you interact with your customers to meet their rising expectations. Addressing transactions, service requests, queries, FAQs, and more…
Learn what is Chatbot and how they originated and evolved. What are use cases of Chatbots and benefits of conversational AI Chatbots. History of Chatbots
Leverage AI-Powered Cognitive QnA to enable your customers and employees to find answers from unstructured, diverse datasets - pdf, Word, knowledgebase, or website pages. It is powered by deep tech capabilities, such as unsupervised self-learning, NLP, semantic search, and fuzzy matching.
An end-to-end customer onboarding platform, including conversational AI Chatbot, co-browsing, live chat, AI Agent Assist, and Audio/Video Calls.
Conversational AI for automated debt collection. Increase efficiency of collection calls. Reduce operational costs. Elevate customer experience.
A new approach is emerging rapidly among finance businesses and debt-collection agencies - they have been adopting Conversational AI Voicebots and Chatbots for debt collection. Apparently, automated debt collection leads to better results: faster collection, lower collection costs, higher pay-back rates, and better CSAT scores.
AI agent assist empowers human agents, enabling faster resolution of customer queries. Increase agent productivity. Intelligent agent assist.
Conversational AI Voicebots and Chatbots in insurance. Automate Claims FNOL and customer support. Increase digital sales and renewals of insurance policies.
Automate debt collection/recovery and reduce costs by 80%. Deploy AI-powered Chatbot & Voicebot for debt collection. Increase the success of loan collection calls