Filter reviews by the users' company size, role or industry to find out how Dynamic Contact Center Manager-DCCM works for a business like yours.
Get reviews from Pointel DCCM software users. Pointel DCCM is a contact center management software. Contact center infrastructure deployment and operation...
DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restor
What are the best Pointel DCCM alternatives? A list based on our community, research ✅Genesys PureEngage, ✅Genesys PureConnect, ✅Orderwerks, ✅DialogTech, ✅CallScaler, ✅Genesys, and ✅CallTrackingMetrics.
Filter reviews by the users' company size, role or industry to find out how Configuration Management Solutions works for a business like yours.
What are the best Pointel Survey360 alternatives? A list based on our community, research ✅Survey Monkey, ✅Qualtrics Core XM, ✅OpenKM.us, ✅Google Forms, ✅Typeform, ✅Qualtrics, and ✅Zoho Survey.
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The max
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What are the best Pointel Survey360 alternatives? A list based on our community, research ✅Survey Monkey, ✅Qualtrics Core XM, ✅ManageEngine ADAudit, ✅Google Forms, ✅Typeform, ✅Qualtrics, and ✅Zoho Survey.
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The max
Pointel Survey360 Review: 'Pointel Survey360, a Contact Center Survey Solution is a closed-loop feedback solution specifically designed for business users to create and manage surveys.'
Learn about Pointel DCCM. Read Pointel DCCM reviews from real users, and view pricing and features of the Contact Center as a Service (CCaaS) software
Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities.
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data.
