Updated by nicolejessicacoggan on Jul 13, 2023

Twenty Questions To Pinpoint Achievements For Your Resume

By now you would need to be living in a cave to be unaware that in order to make your resume really shine you need to add in some of your achievements. This is relatively easy to do if you work in a field like sales where you have targets you can add in but can be tricky when it comes to a more generalised field such as administration. To help you out with this I’ve compiled a quick list of things for you to think about when it comes to writing out your resume achievements. Use this list to pinpoint your achievements and sell yourself to the recruiter.

Source: https://nicolejessicacoggan.com/nicole-coggan-resume-writer/

Have you ever resolved a problem or issue at work? What was it? What was the result?

You can answer any interview if you concentrate on working out the top 5 problems you solve as part of your role.

Have you ever trained other staff members either formally or informally? How many? What was the response?

What special projects have you been involved in? What was your contribution?

Did you help implement a new IT system, volunteer to train new team members, or help with an event or marketing project?

Have you ever implemented a new system or idea that was well received by staff or management?

Have you ever presented in public? In front of how many people?

Do you manage people in your current position? What is your leadership style? How many people do you manage?

Have you ever resolved a dispute that led to positive outcomes?

Customer service issues are always good for this. What was the clients issue, how did you resolve it, what was the result?

Are you a member of any committees or volunteer groups such as the OH&S committee or the social club committee?

Do you chair meetings or act as treasurer during meetings in your current role?

Or have you volunteered for your kids school or sporting committees? It doesn't have to be work related.

Have you brought in new clients or been part of an advertising or marketing campaign?

Do you work with cash? How much cash do you handle on a daily basis?

Are you responsible for the business newsletter or any extra duties not listed as part of your job description?

Have you written any procedures, policies or manuals for your position?

Did you contribute to your workplace WH&S safety manual? What about writing a procedure for an administration task?

Do you have sales targets you need to meet? What are they and by how much do you exceed these?

Do you have customer service feedback forms? What has your result been?

Does the business you work for have a five star rating on any public platforms. What about your results in Key Performance Reviews?

Have you completed any professional development or training not already listed on your resume?

Do you have other key performance targets you need to meet? What are they? At what percentage rate do you achieve them?

Have you ever been featured in the staff newsletter, professional publications or received other positive media atten...

Have you contributed to any university journals that were published?

Have you ever had an article published?

Do you have any tickets or licenses not listed already on your resume?

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