Helix Digi Labs
A mobile POS (point-of-sale) system (mPOS) is a hand-held or wireless device that functions as a cash register. An mPOS system will help make businesses more cost-focused, save time, improve customer relationships, make businesses more flexible and mobile, and record vital inventory and revenue data.
Some of the main functionalities of mPOS systems for customers are:
Some POS systems offer barcode readers as part of the hardware. Wireless handheld model. Some scanners can only transmit data when plugged into a power source, and others may do so wirelessly. A Bluetooth barcode scanner allows you to capture and upload data on the go. Mobile barcode scanning can improve efficiency as customers can receive receipts on the spot without walking around the store or to a physical POS.
Customer Display is a customer-facing screen that shows the order details including the item image. The customers' selections of items, or food in a restaurant, would be entered on an mPOS like a self-service kiosk. The information is then sent to the necessary point such as the manager or kitchen.
You can either put your card-reader on a separate table and input the payment amount from your phone or tablet, or you can print out QR codes and display them in your shop for your customers to use.
Customer details would be entered into the system, and all information would be highly secure due to the cloud-based system. The customer would receive an email immediately via the same (mPOS) device. Customers can choose either only an email receipt or both a hard copy and a soft copy.
Self-serve kiosks can allow the customer to choose to have their food in-house, for takeaway, or pick up later.
An admin or manager can view sales per employee, their hours worked, and sales per time slot. With this information, you can see which employees are performing well, which are not, and the peak hours in the store. It would then be easier to build schedules, optimise employee time on the floor, and provide ongoing training.
Mobile POS is vital for retailers whose marketing functions are pushing towards adopting innovative promotions. mPOS systems can be used to track customers’ buying history to analyses their preferences and strengthen customer relationships, and offer more personalised suggestions for customers shopping online.
Cloud-based mobile POS systems allow a user to consult data from any location. There is also a reduced risk of data loss. An admin can log in from anywhere at any time and follow the activities of their company and transactions in real-time.
Employees can choose the item from the list on an mPOS, and the price is calculated immediately. Receipts can be printed directly with a receipt printer or emailed. Customers can pay by cash, credit, or debit card, depending on the integrations and the terminal.
A mobile POS system allows you to keep track of all your orders placed. Some POS software have an open application programming interface (API), that allows you to connect directly to your supplier. When you place your orders from your point of sale, you will be able to view all your invoices for your orders in your POS system. An admin has better control over purchasing and allows you to keep track of items ordered from suppliers. Therefore, making bulk buying easier.
