Customer Support and Help Desk Software, Resources and Hosting Services

RSH Web Services offers the best solutions for your website, allowing you to have a secure and reliable place to host your business. Our qualified team of developers make web design easy, fast and affordable with the most advanced technology. With a wide range of hosting solutions to meet your needs and budget, you'll find the right web hosting service to fit your requirements.

Good customer service is important. It provides value, helps retain customers, creates endorsements and reduces employee turnover.

Why Is Customer Service Important to an Organization?. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or satellite television, often have technical support staffs to resolve problems. Customer service is important ...

If you are looking for a way to retain lifelong relationships with your customers, then your customer service department is a great place to start with. According to Gartner Research, 89% of firms now anticipate competitors based mostly on consumer experience.

What is the driving force of any business? You guessed it right: it’s customer service. Sure, it’s not just about being courteous in every interaction with a client. This element is integral and can have a tremendous impact on your bottom line and how people view your business.

We have created this privacy statement in order to demonstrate our commitment to you, our customer. We do not give third parties access to your personal information other than as outlined in this privacy policy. We only would send emails to you only if you have elected to receive it.

cPanel is considered the Best web based hosting Graphical Interface control panel designed to simplify the process of Hosting a Website. With a useful range of add-ons bundled together like Softaculous app installer, more than 350 scripts and apps, adding email accounts, domain tools, file manager, MX records, backups, phpMyAdmin

Scammers use email or text messages to trick you into giving them your personal information. If they get that information, they could gain access to your email, bank, or other accounts. Learn how to protect yourself against phishing attacks.

Malicious cyber activity threatens the public’s safety and our national and economic security. The FBI’s cyber strategy is to impose risk and consequences on cyber adversaries. Our goal is to change the behavior of criminals and nation-states who believe they can compromise U.S. networks, steal financial and intellectual property, and put critical infrastructure at risk without facing risk themselves

Cyber-crime poses a major threat to all Websites of any size. Cyber-criminals often prey on mom-and-pop businesses. Businesses can avoid being the next victim of Cyber-Attacks. It is not just the largest global organizations that are targeted; Cybercriminals often prey on smaller "Mom and Pop" businesses. 43% of cyber-attacks are aimed at small businesses, with only 14% of the businesses prepared to defend themselves.

Good blogging is something that takes some knowledge and lots of passion. But making mistakes with your blogs can hurt your business. Your content, if displayed in a public setting, like a blog, it will bring you more attention. Make sure it is correct. Whether grammatical, punctuation, usage or even spelling errors.

Including links to Class Action Lawsuits, Better Business Bureau and Consumer Complaints, Consumers complaining about Trustpilot most frequently mention customer service, bad experience and integrity team problems.

Free Helpdesk Software for customer support ticket system. Work-flow, Email piping, knowledge-base, Mailbox, Ecommerce, Multichannel Integration, Build on top of Symfony and Backbone.js. A service oriented, event driven extensible help desk system. Providing good support to your clients. The core framework consists of all the necessary apis required by your project and dependent packages to keep things running smoothly.

EASY & POWERFUL TICKETING AND LEAD MANAGEMENT
Handesk can help you have a better customer attention expericence,
and take good care of your team leads
Grow without worring!

Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all team and users as well as lead management. With the Road map module you can create "Ideas" that come from your customers or your own, give them deadlines and integrate them with your repository manager. You can also create "ideas" from support tickets so you do not lose track

Attendize is an Open-source ticket selling and event management platform and is everything you need for a successful event. Attendize has a wide array of features aimed at making organising events as effortless as possible.

Attendize allows event organizers to sell tickets to their events and manage attendees without paying service fees to third party ticketing companies. Attendize has a wide array of features aimed at helping to organize events as effortless as possible. Free provided the "Powered By Attendize" notice is kept in place. •Mobile friendly event pages •Easy attendee management •Refunds and Messaging •Data export list to XLS, CSV etc •Ability to manage unlimited events

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place

A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority.

FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.

FreeScout is the perfect help-desk solution for those who need to provide a professional customer support. For those who prefer not to pay the high price of other programs. FreeScout is a pure open source PHP/MySQL application which is of course free. No limitations on the number of users, tickets, etc •Multilingual Support •100% Mobile-friendly •Seamless email integration •Web installer and updater •Auto replies

Articles and information for Consumers from the Federal Trade Commission (FTC). Privacy, Identity & Online Security. Articles and Information for Consumers. from the Federal Trade Commission

A large majority of businesses with an online presence should be looking into some type of customer service software. These resources can help Your businesses enhance the customer experience, improve response times, and maximize the efficiency of your support teams. If you are currently using online contact forms or email for customer support inquiries and not able to keep up with the volume

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Seamlessly routes inquiries created via email, web-forms and API. Simple and easy to use web based customer support platform. osTicket seamlessly integrates inquiries created with email and web based forms into a simple easy to use multi user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness