A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
This guide includes everything you need to know about the latest customer service trends and techniques. It also talks about customer service portals, their features, and some tips about selecting an ideal customer service portal.
Here is a comprehensive list of all the exhaustive features of DeskXpand helpdesk software. Read ahead to find out what each feature can do for your business and improve support experiences for your customers.
Know everything there is to know about an automated and collaborative online ticketing system, from optimizing your customer support services to boosting your ticket-resolution efficiency.
Here’s an A → Z guide about omnichannel support software. Know how you can leverage the power of omnichannel customer support software to optimize your support services and manage it all in a unified manner.
Know everything about customer self-service portals with knowledge-base, help widgets, community forums and so on. Find out various self-help features that you can offer to your customers and cater to them 24*7 by solving their problems anytime, anywhere.
Leverage the power of service desk reports to optimize your customer support across various channels. Analyze your support performance by using the helpdesk reporting insights and manage it altogether.
Get to know the features of DeskXpand custom web portal. Know how our portal customization features can build your brand image and improve your brand visibility.
Here’s a brief insight on the DeskXpand manufacturing helpdesk portal and its key, must-have features. This will help you make the correct choice and select a customer-centric support portal.
Here’s a brief insight on the DeskXpand manufacturing helpdesk portal and its key, must-have features. This will help you make the correct choice and select a customer-centric support portal.
A healthcare helpdesk software is an online tool that helps people to Easy access to documentation for patient care-critical equipment, enhanced reporting and so on.
Save yourself from the manual paperwork with an education software to streamline all your processes. DeskXpand education Helpdesk Software can do it all.
With DeskXpand, we’ve solved the issues surrounding the ticketing problem and have made life easier for support managers.
Find out the potential impacts of covid-19 on customer support and how to overcome them. Whether you’re in the middle of a sudden ticket spike or struggling with implementing effective strategies, we’ve got you covered.
Take an in-depth look at the importance of customer responsiveness and how to inculcate the same to the support culture of your company.
When it comes to customer support, higher agent productivity means happier customers. Here are seven unusual tips on how to work smarter.
This article talks about customer-focused culture, its benefits, and trends that revolve around it. Later on, it discusses the strategies for managers and brand owners to ingrain a customer-focused culture into their companies.
Say bye-bye to all the manual, redundant, and labor-heavy tasks. Enhance your customer support with case management software. Here’s a guide to help you out.
This article is an informative guide that talks about the challenges, know-hows, current market scenario, and trends, of complaint, management for the customer support department. It also states a step-by-step approach to overcome these challenges and manage customer service effectively.
Find out how to retain and get the best with fewer efforts through customer self-service features.
A five-step approach to selecting the best SMB customer support software that caters to your specific needs.
Here’s a five-step approach towards selecting the perfectly suitable helpdesk software for your niche business.
Discover the depths of multichannel customer support and why it is the utmost for brands in 2021.
Read along to find out how the HR ticketing system is an ideal solution to the growing list of responsibilities of HR departments.
Get an in-depth context into omnichannel customer support and understand why it is important to implement in 2021.
